Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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EXCELLENT SERVICE FROM A QUALITY STAFF Erik and the team provided exceptional customer service. I must admit that I expected less based on my experience with dealer service facilities in t Erik and the team provided exceptional customer service. I must admit that I expected less based on my experience with dealer service facilities in the past. This team is top notch. They kept me informed throughout the entire process. They sent me a reminder for my appointment and completed the work when promised. I would highly recommend them and I'll definitely use them again when I need service for my vehicle. More
It was great as usual, and smooth. I give the ratings I give because the staff at Sutton Ford is always helpful and willing to go the extra the mile to figure out any problem that going I give the ratings I give because the staff at Sutton Ford is always helpful and willing to go the extra the mile to figure out any problem that going on with your vehicle. More
Friendly helpful professional staff. Excellent Service every time. Explains everything in detail and keeps it simple. Call me with updates and my vehicle was clean and ready as promis Excellent Service every time. Explains everything in detail and keeps it simple. Call me with updates and my vehicle was clean and ready as promised. These are some of the reasons I keep coming back. More
Car Serviced Jamie has excellent customer service skills .He keeps you informed about the progress of your car while it is being serviced. I love coming there. Jamie has excellent customer service skills .He keeps you informed about the progress of your car while it is being serviced. I love coming there. More
Great place! Went there for a repair on my steering wheel bolt. Was out in just a little over an hour. The technician began working on it right away when I dropped Went there for a repair on my steering wheel bolt. Was out in just a little over an hour. The technician began working on it right away when I dropped it off. Very good service! More
Car was serviced within 45min Were very professional. Did a 12pt inspection. Was able to service my car within 45min. They informed me of other services that need to be performed l Were very professional. Did a 12pt inspection. Was able to service my car within 45min. They informed me of other services that need to be performed later. More
Great team Car was serviced and ready in a timely manner and everyone was great. This is not my first time there I have purchased two vehicles from Sutton Car was serviced and ready in a timely manner and everyone was great. This is not my first time there I have purchased two vehicles from Sutton More
Friendly and professinal staff I have used Sutton Ford (Lincoln) for approximately 10 years. Melissa and the team members in the quick lane are always friendly and professional. I have used Sutton Ford (Lincoln) for approximately 10 years. Melissa and the team members in the quick lane are always friendly and professional. I am always informed of what is wrong, what is needed, and how much to repair/replace as well as time needed. More
Professional service. Friendly professional staff. I took my car in for the auto butler service and a young man by the name of Jordan was introduced to me as the technicia Friendly professional staff. I took my car in for the auto butler service and a young man by the name of Jordan was introduced to me as the technician who would service my car. I had problems with the auto butler service on prior occasions, so I was a bit concerned about the service. While waiting for my car, Jamie Vasquez assured me that I'd be happy with the care given to my car. I could not believe my eyes, my Ford Edge looked show room gorgeous! This is the kind of service I expect and usually get at Sutton Ford. I even received compliments on the drive home from people asking me what year my Edge was and how great it looked. I have always owned a Ford and purchased all my vehicles from Sutton. Way to go Team Sutton. More
Sutton Ford the best Every time I have had my car serviced or if I have a problem they go out of their way to make sure it is in top notch running condition. The employees Every time I have had my car serviced or if I have a problem they go out of their way to make sure it is in top notch running condition. The employees are the main focus at Sutton Ford they are polite, friendly and they are really concerned with all your vehicle needs. They alert you to when it is time for service and inform you of all needs and repairs that are required. They have your best interest in mind. Thank You Sutton Ford for the wonderful work and friendly employees you have. More