Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,476 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,476 reviews
January 29, 2019
Great I was very pleased this time around in comparison to my last car purchase from Sutton Ford back in 2014. And I would consider doing more business in t I was very pleased this time around in comparison to my last car purchase from Sutton Ford back in 2014. And I would consider doing more business in the future. More
by willliamsantwon
Verified CustomerEmployees Worked With
Brittani Ashley Culpepper, Mike Semik, Ron Eng
January 28, 2019
Wonderful and Smooth experience ! Lester made buying my first car an easygoing experience. He was very nice. I would recommend him to anyone trying to buy a car. He is excellent. I am Lester made buying my first car an easygoing experience. He was very nice. I would recommend him to anyone trying to buy a car. He is excellent. I am very happy with my purchase. More
by kiaricooper215
Employees Worked With
January 28, 2019
Outstanding service and professionalism we We were delighted to find we needed to have a couple of additional essential safety issues handled before the big snow (eg. battery and tires) hammere We were delighted to find we needed to have a couple of additional essential safety issues handled before the big snow (eg. battery and tires) hammered us. Now we’re safe. More
by Ed
Employees Worked With
LaToyta McDonald, Randy Mohrbach
January 28, 2019
The "A" Team is back! Welcome home, Jillian and Jaime! Service completed way in advance of promised time and I was back on the road expeditiously. Shuttle service was prompt and professional. Well done, Se Service completed way in advance of promised time and I was back on the road expeditiously. Shuttle service was prompt and professional. Well done, Service Team! More
by phoenixis60
January 25, 2019
Best service ever Treated me like family the minute I walked in the door. I had a great experience and I would never bring my car anywhere else Treated me like family the minute I walked in the door. I had a great experience and I would never bring my car anywhere else More
by kforestell
January 25, 2019
Great Experience!! Melissa always provides great service. She explains things in detail and never tries to push unnecessary services on me. She is an absolute pleasure t Melissa always provides great service. She explains things in detail and never tries to push unnecessary services on me. She is an absolute pleasure to work with. More
by khodges
Employees Worked With
Melissa Bean
January 24, 2019
Great experience! No bull, just facts dealer with great prices. Very happy and will always consider sutton ford on my next purchase. Walter did an excellent job and I No bull, just facts dealer with great prices. Very happy and will always consider sutton ford on my next purchase. Walter did an excellent job and I never felt pressured to buy. He just let the facts speak for them self. More
by gorajdanielj
Employees Worked With
Aj Scartozzi , walter killingsworth
January 23, 2019
AWESOME SERVICE Great family atmosphere facility, Lester Parker, Karen Sutton & Cree Lyons are the absolute greatest. Everyone in the building makes you feel a lot m Great family atmosphere facility, Lester Parker, Karen Sutton & Cree Lyons are the absolute greatest. Everyone in the building makes you feel a lot more than welcome. More
by Hereal Butler
Employees Worked With
Other Employees :
Brittani Ashley Culpepper, Cree Lyons, Michael Miller, George Forbes
January 23, 2019
Pleasant Experience The service staff did a great job. I brought my car in for routine maintenance; they were very attentive and I greatly appreciated the ride service. The service staff did a great job. I brought my car in for routine maintenance; they were very attentive and I greatly appreciated the ride service. More
by rbtmchl
January 23, 2019
did not come follow through this was the second time I was told that I would receive a car wash. I was called to come get my vehicle. That it was done. I was dropped off on;y to this was the second time I was told that I would receive a car wash. I was called to come get my vehicle. That it was done. I was dropped off on;y to find a dirty vehicle. I had no intention of waiting around since I had planned accordingly. And I still do not understand why my coupon for "the works" @ $47.99 came to $58.82. More
by peteynclyde
Employees Worked With
I have no idea
