Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Everything went well with Sutton Ford my sales person Lester Parker was very professional he did everything needed to make me and my wife buying exper Everything went well with Sutton Ford my sales person Lester Parker was very professional he did everything needed to make me and my wife buying experience was great did not have the unit in stock we wanted but found one close by and was in it the next day More
Polite and efficient staffThe staff took my car The staff took car timly and called as requested when done, as was re quested. Took care for oil change.. the staff completed job. no problems .. The staff took car timly and called as requested when done, as was re quested. Took care for oil change.. the staff completed job. no problems .. More
Superior Service I could not say enough about the way I was treated at the dealership. They where extremely kind and patient with me. They worked very hard to make sur I could not say enough about the way I was treated at the dealership. They where extremely kind and patient with me. They worked very hard to make sure I was happy and did quit until they got me in the car I wanted. I am so happy I picked this dealership to work with. Tavis and Jim are an excellent team. More
Escape I saw your pricing on line and Walter provided a great experience with the purchase. I just had shoulder surgery so I had limited use with my left arm I saw your pricing on line and Walter provided a great experience with the purchase. I just had shoulder surgery so I had limited use with my left arm. He was concerned and assisted me when needed. The Escape that I liked had a charging issue when it was being readied for for delivery. Walter was concered about delivering it as I lived in Indiana and he didn’t want me to have any issue driving home. He got the service department to replace the battery before he delivered it to me. He went the extra mile so I wouldn’t have a future problem. He seems like a nice young gentleman that showed concern to deliver a good product and not just make a sale and move on to the next deal. More
Auto Butler did an excellent job with my truck. The paint looked brand new when they finished. It took them 1 hour and 45 minutes to service my truck and this did an excellent job with my truck. The paint looked brand new when they finished. It took them 1 hour and 45 minutes to service my truck and this was excellent. More
Great first car buying experience George and company’s were excellent in their service fkr my first car buying experience. George worked with me to get the best deal possible. He also George and company’s were excellent in their service fkr my first car buying experience. George worked with me to get the best deal possible. He also took the time at the end to show me every bell Andrew whistle my new car had. Will use Sutton Ford movingly forward whenever I am in the need for a new car!! More
Excellent price and smooth purchase Purchased a new Ford Explorer limited from sales representative Ron Eng and he made the sales process move as smooth as possible. AJ who works the in Purchased a new Ford Explorer limited from sales representative Ron Eng and he made the sales process move as smooth as possible. AJ who works the internet sales was very nice and introduced me to Ron Eng when I arrived. The price advertised on the internet was 100% accurate and no haggling or excuses about the cost. Would highly recommend Sutton Ford and Ron Eng. More
Great She went over my complaints and i was satisfied with how she explained every thing. The appointment was set up right away and on a day that ok with my She went over my complaints and i was satisfied with how she explained every thing. The appointment was set up right away and on a day that ok with my schedule. More
Service of my vehicle, Oil change, Transmission Flush. The experience was professional, effortless, and as always wonderful to meet with my Lincoln Service personnel. " Melissa". She has always provided a The experience was professional, effortless, and as always wonderful to meet with my Lincoln Service personnel. " Melissa". She has always provided a great customer experience. Thank you, More
A good team of people. I have always liked there serve. I purchased 3 vehicles from Sutton Ford and will continue to if the service is needed. The Sales team, Finance department and Vehicle Repair departme I purchased 3 vehicles from Sutton Ford and will continue to if the service is needed. The Sales team, Finance department and Vehicle Repair department are all knowledgeable and helpful. Thanks to Byron. More