Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,476 reviews
Satisfied Customer Sutton Ford has been my dealership for years. After purchasing I utilize the service center for maintenance. They have never disappointed me. Great w Sutton Ford has been my dealership for years. After purchasing I utilize the service center for maintenance. They have never disappointed me. Great work by all. Friendly and professional. More
Excellent Buying Experience We purchased a 2018 Escape from Anita Sutton, she was very thorough explaining the vehicle/settings/options to my wife. No hassles so, Many Thanks! We purchased a 2018 Escape from Anita Sutton, she was very thorough explaining the vehicle/settings/options to my wife. No hassles so, Many Thanks! More
Blown away by the detail in cleaning Brought my F150XLT in for the autobutler Result? Showroom look inside and out. Windows , Dash, Carpets, Even my aftermarket WeatherTech floor mat was Brought my F150XLT in for the autobutler Result? Showroom look inside and out. Windows , Dash, Carpets, Even my aftermarket WeatherTech floor mat was cleaned. Ron was nice to talk to, and Jaime was really helpful and nice. A couple minor downsides, tried to be friendly and talk to the person who was running the courtesy ride bit, He was "non-committal" .- Other issue was I lost the new car smell at 5000 miles because either the mat wash product had a strong scent, or the water used was dirty. More
Exemplery The staff are professional, but personable. They are accommodating and through. The quality of work is impeccable. Sutton is the first place I reco The staff are professional, but personable. They are accommodating and through. The quality of work is impeccable. Sutton is the first place I recommend always. More
Great service Allen was very helpful and knowledgeable with each question. My service was complete in a timely manner .I look forward to my next oil change visit Allen was very helpful and knowledgeable with each question. My service was complete in a timely manner .I look forward to my next oil change visit etc. More
Absolutely wonderful!! Allen really made my experience & time very nice. He went above & beyond to make sure I got the best service at a great price, some work that I really Allen really made my experience & time very nice. He went above & beyond to make sure I got the best service at a great price, some work that I really needed to get done he helped me see the benefits of not waiting to get it done. My Lincoln is running great & looks great due to the free car wash. Last but not least Jillian who also works in quick lane was & is always helpful and on point with her knowledge. Thank you Julian P. Eaton More
Fast, Reliable and Friendly! I've been taking my Lincoln to Sutton Ford for the past 2 years and I can tell you, the Service Department is amazing. Their folks are always friendly I've been taking my Lincoln to Sutton Ford for the past 2 years and I can tell you, the Service Department is amazing. Their folks are always friendly & professional, and mechanics have always done an A+ job on my car!. I think it's important to recognize Jamie V for making sure I was comfortable and informed during my wait! Thanks Jamie! More
Fantastic dealership and employees Tiffany was great to work with when buying a car and the credit manager here at this dealership was also another truly amazing person to work with. No Tiffany was great to work with when buying a car and the credit manager here at this dealership was also another truly amazing person to work with. Not your typical pushy and rude car salesmen, accommodating and just absolutely great people at a great dealership More
Great experience! One of the Best experience I've ever had buying a vehicle! Chris Whitehead was awesome! Also Tavis the sales manager! Can't be beaten! One of the Best experience I've ever had buying a vehicle! Chris Whitehead was awesome! Also Tavis the sales manager! Can't be beaten! More
Great service The service was great. Starting with the smiley and professional Jaime and ending with. Pick up from Phillip. My car looked beautiful inside and out The service was great. Starting with the smiley and professional Jaime and ending with. Pick up from Phillip. My car looked beautiful inside and out after my Auto Butler. Thank you for your service. More