Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome This is my second focus and both cars good on gas this is a Awesome car to have runs excellent it's a small car but any time you turn the key it's a b This is my second focus and both cars good on gas this is a Awesome car to have runs excellent it's a small car but any time you turn the key it's a big car. More
Not as great as usual A final bill that is more than $70 over a quote of $x "out the door" is just not the same! Talk about sticker shock! Then when questioning the cost, y A final bill that is more than $70 over a quote of $x "out the door" is just not the same! Talk about sticker shock! Then when questioning the cost, your told, "Oh, well that was in addition to the work originally quoted." Can't submit survey with checking at least 1 name. Typed name or unknown staff doesn't qualify. More
Melissa is awesome. She is a true asset to your company. I always get my car repaired at Sutton, but they are very expensive. They do good work though. I always have Jamie in service repair my car. I always get my car repaired at Sutton, but they are very expensive. They do good work though. I always have Jamie in service repair my car. More
The works Cost is a bit high for the works without the help from Ford to lower the cost. A local discount would go a long way in my returning for future servic Cost is a bit high for the works without the help from Ford to lower the cost. A local discount would go a long way in my returning for future service. More
Excellent service always Sutton Ford has a great selection of inventory new and used vehicles. The customer service that Sutton Ford provides is great within it self. Anit Sutton Ford has a great selection of inventory new and used vehicles. The customer service that Sutton Ford provides is great within it self. Anita Sutton , has provided excellent me knowledge regarding my car. More
Love This Service Department I feel truly cared for when I come to the service department. Cree showed me empathy when I told her I lost my mother last year, thank you. I feel truly cared for when I come to the service department. Cree showed me empathy when I told her I lost my mother last year, thank you. More
very good service department we have used this dealership for 9 years and have a good experience every time your staff at the Service dept. and Parts dept. have been great we have used this dealership for 9 years and have a good experience every time your staff at the Service dept. and Parts dept. have been great More
Great service Quick service and great customer service and communication. I liked the texting and email correspondence. Close to where the truck is located and qu Quick service and great customer service and communication. I liked the texting and email correspondence. Close to where the truck is located and quality work. More
Melissa is the best Melissa LeBron is the best service advisor at Sutton Ford and is your only reason I keep coming back she goes above and beyond for the customer and ma Melissa LeBron is the best service advisor at Sutton Ford and is your only reason I keep coming back she goes above and beyond for the customer and make sure that you feel taken care of More
Melissa Leban is awesome she took her time and listen . Melissa followed my service request every step of the way, she keep me informed the entire time. Melissa is awesome she took her time and listen . Melissa followed my service request every step of the way, she keep me informed the entire time. Melissa thanks for the wonderful service. More