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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Seamless and Low Pressure I saw the vehicle I was looking for advertised on-line in the price range I was looking for. Being skeptical by nature, I made an appointment to view I saw the vehicle I was looking for advertised on-line in the price range I was looking for. Being skeptical by nature, I made an appointment to view it on a Thursday to make sure all was as advertised. I was pleasantly surprised that it was. That following Saturday, my wife and I returned to look at it one last time and we made the purchase. The Sales Associate, Narij Patel, was very helpful in either answering or getting my questions answered. The entire process was seamless and of low stress. More
Excellent Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience w Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience with car delivery/pick up and I will definitely use it again. More
Quick Lane Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied More
Oil change Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Tha Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Thank you, More
Wheel alignment, works...etc Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face e Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face every time I go to Sutton Ford....she always go above and beyond... to make sure your visit was pleasant.... More
Professional Approach Laid back, professional sales approach made by decision making process easy. Anita Sutton is the best. She showed me the vehicles that I was interest Laid back, professional sales approach made by decision making process easy. Anita Sutton is the best. She showed me the vehicles that I was interested in, worked the cost to fit my budget, in and out the door with my new truck in a matter of a few hours. Thank you. More
Awesome service I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and v I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and valued at Sutton Ford! More
Excellent! Great service. Concerned about my issue. Great service staff. Clean. facilities. Nice showroom. Accurate on timing. Sensitive to my need.Erik was fabu Great service. Concerned about my issue. Great service staff. Clean. facilities. Nice showroom. Accurate on timing. Sensitive to my need.Erik was fabulous. Everyone was. More
Good service The service was good. The wait time was too long! Oil change and keyless code 2 1/2 hours how do you rate someone if you do not know their names? Intr The service was good. The wait time was too long! Oil change and keyless code 2 1/2 hours how do you rate someone if you do not know their names? Introducing themselves would be nice. Sales team great! Thank you Ron! More
Great Excellent Service...Great service to drive me to my destination when I had a presentation that was very important..All i can say is fantastic.... Excellent Service...Great service to drive me to my destination when I had a presentation that was very important..All i can say is fantastic.... More