Sutton Ford

Warranty Repair Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technic Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technician to install the new parts. More

Great customer service I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford More

I came for the auto butler and it was good Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem More

part replaced I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to make sure my car service so I could make my appointment. More

Great Melissa really makes sure her costumers are satisfied. It was no problem receiving a loaner car. The first time my problem wasnt totally resolved, but Melissa really makes sure her costumers are satisfied. It was no problem receiving a loaner car. The first time my problem wasnt totally resolved, but as soon as I made them aware of the situation. Melissa was right on it. Truly appreciated!! Thanks Melissa and all of the service department! Job well done! More

Much Appreciation Excellent customer service from both Ron Eng and Jim Gilbert ! Both very enjoyable to work with. They exceeded my expectations and i am very happy i w Excellent customer service from both Ron Eng and Jim Gilbert ! Both very enjoyable to work with. They exceeded my expectations and i am very happy i went here. Thank you ! More

Melissa does a great job. Melissa in your service department does a great job every time I bring MY Car. I will continue to bring my car there for Service. Melissa in your service department does a great job every time I bring MY Car. I will continue to bring my car there for Service. More

Auto Butler Service Excellent service experience. Attendant offered many options for alternative transportation while car was being serviced. Car was ready when promised. Excellent service experience. Attendant offered many options for alternative transportation while car was being serviced. Car was ready when promised. Attendant Jillian was very pleasent to work with. More

It took 3 returns, they finally got it right Air bag recall is what brought me in ...The Technician keep leaving things unplugged. ( lighter plug, then my air and heat circulation wasn’t plugged Air bag recall is what brought me in ...The Technician keep leaving things unplugged. ( lighter plug, then my air and heat circulation wasn’t plugged in.. THAT WAS A Scary morning it was raining and my defogger wasn’t working.They fixed that .... Then the heat wasn’t reprogrammed . I had no heat. The finally corrected everything, They kept me in a nice loaner (2) . That was really nice... More

Good service, friendly personnel, completed work in a timely Friendly personnel, work completed in a timely fashion. I feel safe and secure having my car serviced at the dealership, knowing their knowledge of Friendly personnel, work completed in a timely fashion. I feel safe and secure having my car serviced at the dealership, knowing their knowledge of Ford vehicles is extensive. More