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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Service Dave Dave went the extra mile to ensure my experience was a pleasant one. Thanks for being my Knight and shining amour. Thanks again for the excellent serv Dave went the extra mile to ensure my experience was a pleasant one. Thanks for being my Knight and shining amour. Thanks again for the excellent service. More
Exceptional Customer Service I have an Exceptional Customer Service Representative her name is Melissa LaBran. She has always went above and beyond the call. She has been providin I have an Exceptional Customer Service Representative her name is Melissa LaBran. She has always went above and beyond the call. She has been providing Great Service to Me and my vehicle for over 8 years. Thank you Melissa More
Great service They always take care of me when I come in! Great customer service! I am able to have the same person work on my car each and every time! They always take care of me when I come in! Great customer service! I am able to have the same person work on my car each and every time! More
Job done right! I took my car in due to loud chirping. Dave took care of me. He was polite and very helpful. He explained what my car would need and how long it woul I took my car in due to loud chirping. Dave took care of me. He was polite and very helpful. He explained what my car would need and how long it would possibly take. I accepted a ride back home within a few hours they came picked me up and my car was fixed. I now drive a nice quiet car! Thank you and I will definitely be coming back here! More
Awesome Melissa and the Lincoln service team always delivers excellence service to all customers. Melissa goes out of her way to make sure customers like me Melissa and the Lincoln service team always delivers excellence service to all customers. Melissa goes out of her way to make sure customers like me are well cared for. Since being introduced to Brian who services my vehicle I can depend on them to get whatever is needed for my car done and completed on time. I truly appreciate them and offering me high quality service and loaner vehicles for me to use to get to work and other errands. Thanks so much Melissa you’re one of a kind. Great job More
Ford F150 our experience was amazing! Ron Eng is a very nice sales person.! no high pressure sales. Ron was very thorough and explaining new ascentives and new our experience was amazing! Ron Eng is a very nice sales person.! no high pressure sales. Ron was very thorough and explaining new ascentives and new features More
Fantastic work I love the service at Sutton. Dave in service is a very nice and considerate man. He explained everything, and checked a few things for me on the c I love the service at Sutton. Dave in service is a very nice and considerate man. He explained everything, and checked a few things for me on the car. He is the only guy I will see!!! Thank You for the good service More
They made sure they got it right. All questions I asked were answered to my satisfaction. Picked up and dropped off timely. It was explained what was wrong and what was needed both vis All questions I asked were answered to my satisfaction. Picked up and dropped off timely. It was explained what was wrong and what was needed both visits. More
Great job!!! Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to the customers in their attitudes and appearance. I also appreciate the reminders by text/phone calls on my upcoming appointments. Please keep up the good service!!! More
Fleet f550 I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. T I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. The service writer kept in good contact, the truck was fixed in a short time frame and I didn’t have a problem paying over the phone. I felt like they were honest, and the problem was fixed the first time. More