Sutton Ford

Disappointed with Ford after market part Part purchased falsely advertised on Ford website. I’ll have to buy an aftermarket version elsewhere and have it installed elsewhere. Very disappointe Part purchased falsely advertised on Ford website. I’ll have to buy an aftermarket version elsewhere and have it installed elsewhere. Very disappointed that I wasted my money. I could have bought a better part and gotten it installed for a few dollars more than I paid for the part from Ford elsewhere. More

Starter failed. ERIC TOOK CARE OF THE PROBLEM AND HAD THE CAR BACK TO ME THE NEXT DAY, HE ALWAYS TAKES CARE OF BUSINESS, GREAT SERVICE. Would return ERIC TOOK CARE OF THE PROBLEM AND HAD THE CAR BACK TO ME THE NEXT DAY, HE ALWAYS TAKES CARE OF BUSINESS, GREAT SERVICE. Would return More

If all customer representatives were like Erik Buikema As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely patient and helpful regarding all my inquiries. He is the primary reason I would recommend Sutton Ford’s service center. I have also had pleasant experiences with Melissa LeBran regarding my oil changes. More

Great fun I really enjoyed the sales experience with George. He was helpful, informative, fun, entertaining. He explained everything in detail. Very knowledg I really enjoyed the sales experience with George. He was helpful, informative, fun, entertaining. He explained everything in detail. Very knowledgeable. Would buy a car from him again. Kelly was also very nice and helpful. she brought me in. More

Excellent The service coordinator and valet driver were very friendly and communicated every step of my pick up drop off and service. The reprogramming messed u The service coordinator and valet driver were very friendly and communicated every step of my pick up drop off and service. The reprogramming messed up my running boards but I was able to reset them. More

Awesome Sutton Ford has delivered good customer service since the day I first purchased my vehicle. They are very courteous and they will always keep you info Sutton Ford has delivered good customer service since the day I first purchased my vehicle. They are very courteous and they will always keep you informed about your vehicle needs. More

Every thing was Excellent Keep doing what you are doing. Great!!!!! Every thing was done Professionally. Didn't have to wait to long She kept me informed Good job. Keep doing what you are doing. Great!!!!! Every thing was done Professionally. Didn't have to wait to long She kept me informed Good job. More

Nice writers good fast service I always have good service when I go to Sutton Ford Jamie and Julian always take care of you really well I'll explain everything to you what is happe I always have good service when I go to Sutton Ford Jamie and Julian always take care of you really well I'll explain everything to you what is happening to my car I live in Tinley Park near Riza and I always make a special trip to come to 7 because I love their service More

50000 mile maintenance on 2015 Navigator As always, Melissa LeBran and her team received my automobile and performed all the necessary 50,000 mile service to perfection and had it ready and w As always, Melissa LeBran and her team received my automobile and performed all the necessary 50,000 mile service to perfection and had it ready and washed as promise in the expected timeframe. The truck is performing excellently and I am still a satisfied customer. More

Quick and Painless Went in for the Works. The process was smooth and easy. Jillian was working the front desk and was a delight. Great service and would highly recommend Went in for the Works. The process was smooth and easy. Jillian was working the front desk and was a delight. Great service and would highly recommend. More