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Sutton Ford
Matteson, IL
4,482 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
May 31, 2019
Oil Change The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pr The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pressure to spec.. and also not sure if my tires were rotated. No way of knowing if they were since my tire pressure is 5-6 psi over recommended. More
by MRED1956
Verified CustomerEmployees Worked With
May 31, 2019
Quick and Helpful Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Deale Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Dealer, but definitely will always have my truck serviced here. More
by Matt K
Employees Worked With
Eric Eric
May 31, 2019
Great service, customer service is exceptional! We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. More
by Hein family
Employees Worked With
Javier Rivera
May 30, 2019
Superb!!!! Lester was very professional, patient and knowledgeable when I went in to look for a car. Great experience, great car, great price! Thank you Lester P Lester was very professional, patient and knowledgeable when I went in to look for a car. Great experience, great car, great price! Thank you Lester Parker! More
by msjonescottagegrove
Employees Worked With
May 30, 2019
Service Great dealership great customer service by all my car from Sutton ford Will go above and beyond service to help you in buying a new car or use vehic Great dealership great customer service by all my car from Sutton ford Will go above and beyond service to help you in buying a new car or use vehicle More
by wroberts_7
May 30, 2019
Friendly atmosphere I am pleased to say I’ve bought two vehicles from Sutton Ford and they helped me finance. As soon as you walk in someone’s there to greet you and hel I am pleased to say I’ve bought two vehicles from Sutton Ford and they helped me finance. As soon as you walk in someone’s there to greet you and help you. 😃thank you. More
by Smiles
Employees Worked With
Chatman Farland
May 28, 2019
Great and professional! I always have a good experience at this dealership. The people are friendly,knowledgeable and professional.. Never had any problems and I would rec I always have a good experience at this dealership. The people are friendly,knowledgeable and professional.. Never had any problems and I would recommend friends. More
by onniegems
Employees Worked With
May 28, 2019
Great Customer Experience! Staff was knowledgeable and helpful. They kept me informed throughout the process and I’ve had no problems with the extensive work done in my motor! Staff was knowledgeable and helpful. They kept me informed throughout the process and I’ve had no problems with the extensive work done in my motor! Thank You!!! More
by KRUCKERSPENCER
Employees Worked With
Eric Eric
May 27, 2019
Oil change Customer service was better today, I was there for about 20 minutes. They checked all fluids and let me know that everything was fine. Suggested tire Customer service was better today, I was there for about 20 minutes. They checked all fluids and let me know that everything was fine. Suggested tire rotation. More
by fredsculfield
Employees Worked With
LaToyta McDonald
May 27, 2019
Edge 22000 Mile Service Service writer was short handed on service technicians but was still able to service my car and get me back on the road in a reasonable amount of time Service writer was short handed on service technicians but was still able to service my car and get me back on the road in a reasonable amount of time. More
by Frankfort Customer
