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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
Service Melissa is great.. her follow up is unmatched. She really does care about her customers, and wants to make sure all needs are met. Phenomenal! Melissa is great.. her follow up is unmatched. She really does care about her customers, and wants to make sure all needs are met. Phenomenal! More
Service Melissa goes out of her way to give you exceptional customer service every time!!! She alwaysnhas a smile on her face and a cheery personality! Melissa goes out of her way to give you exceptional customer service every time!!! She alwaysnhas a smile on her face and a cheery personality! More
Problem solved I had an issue with my tires being unevenly balanced and it was brought in and fixed. Great service and care for the customer. Jamie is really great I I had an issue with my tires being unevenly balanced and it was brought in and fixed. Great service and care for the customer. Jamie is really great I wouldn’t mind working with him in the near future. More
Do anything to get you spend your money I had several bad experience with sutton Ford & their employees. They supposedly checked my car for any several time, but failed to notice anything br I had several bad experience with sutton Ford & their employees. They supposedly checked my car for any several time, but failed to notice anything broken or leaking. But when I went to extend my warranty they found a leak in the rear seal & a leak in the power train unit. They're expecting me to pay for their negligence & their incompetence for ignoring & not wanting to fix the problem.. More
Great service!! Sutton Ford’s quick lane is quick!! The service clerks are very friendly!! They are very knowledgeable about the cares their service!! I would recomme Sutton Ford’s quick lane is quick!! The service clerks are very friendly!! They are very knowledgeable about the cares their service!! I would recommend the service they provide!! Bring your car to Ford Quick Lane!! More
Great experience as always Always a great experience, I have all ford vehicles and I’ll continue to have all service done at this dealership! Great job to all the techs and serv Always a great experience, I have all ford vehicles and I’ll continue to have all service done at this dealership! Great job to all the techs and service writers! More
Great to work with Been with sutton for over 25 years. Never had a problem.i have had the privilege of working with lester parker in purchasing about four automobiles. Been with sutton for over 25 years. Never had a problem.i have had the privilege of working with lester parker in purchasing about four automobiles. I have sent five customers to sutton and they purchased cars. More
Bad experience with cashier Came to pick my car up and cashier and mgr. refused to give me change of $44.00 out a $100 bill. Said she had already changed a bill for someone else, Came to pick my car up and cashier and mgr. refused to give me change of $44.00 out a $100 bill. Said she had already changed a bill for someone else, even though there was stacks of small bills right on her desk. Im never going back to this place again. More
Great service The service department at Sutton Ford is great. The service is timely, repairs are quick and the customer service us wonderful. They even wash my car The service department at Sutton Ford is great. The service is timely, repairs are quick and the customer service us wonderful. They even wash my car. Thanks Sutton Ford More
Great Service! Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran wh Sutton ford has an excellent service department. The service is always great with the auto ready when promised. I really appreciate Melissa LeBran who goes out of her way to keep in touch with the customer. More