Sutton Ford

New Car Purchase I really like the Lincoln MKC but the sales experience was not great and the followup is poor as well. Still waiting for my registration after 2 week I really like the Lincoln MKC but the sales experience was not great and the followup is poor as well. Still waiting for my registration after 2 weeks. More

Jillian provided excellent customer service I am a returning customer. Sutton Ford consistently provides excellent customer service. Employee retention is important because customers have good r I am a returning customer. Sutton Ford consistently provides excellent customer service. Employee retention is important because customers have good results from employees they see each visit. Sutton maintains a pleasant, clean, friendly environment. Cashiers could use more training. More

Wonderful experience I really appreciate the service that I received, I’m especially thankful for Melissa LeBran, Cree Lyons, and Brain my service technician. They all pla I really appreciate the service that I received, I’m especially thankful for Melissa LeBran, Cree Lyons, and Brain my service technician. They all played a major part in getting my vehicle in tip top shape. I would recommend this dealership to anyone and everyone. More

Nice job I arrived a little before 7 a.m. and was about 5th in line for an oil change. The service was friendly and quick. The free car wash is a appreciated. I arrived a little before 7 a.m. and was about 5th in line for an oil change. The service was friendly and quick. The free car wash is a appreciated. More

Costumer service They were nice with me until i purchased my car. Sales center and service center were rude. They dont care unless youre spending your money They were nice with me until i purchased my car. Sales center and service center were rude. They dont care unless youre spending your money More

EXCELLENT CUSTOMER SUPPORT AND ON TIME SERVICE! I WAS PLEASED TO KNOW THAT THE SERVICE DEPARTMENT INFORMED ME OF KEEPING MY VEHICLE OVERNIGHT FOR REPAIR AND SAFETY RECALL ON MY PASSENGER AIRBAG. TO I WAS PLEASED TO KNOW THAT THE SERVICE DEPARTMENT INFORMED ME OF KEEPING MY VEHICLE OVERNIGHT FOR REPAIR AND SAFETY RECALL ON MY PASSENGER AIRBAG. TO KEEP ME ROLLING, SUTTON FORD HAS AN AGREEMENT WITH ENTERPRISE RENTAL TO LOAN ME A VEHICLE WHILE MINE WAS BEING REPAIRED. THANK YOU FOR THE USE OF THE HE NEW TOYOTA RAV 4 SUV. THANK YOU SUTTON FORD FOR REPAIRING MY VEHICLE AND RETURNING IT TO ME IN A TIMELY MANNER!!!!! More

Great Experience Jaime and everyone at the service department were incredibly kind, extremely knowledgeable, and super reliable. I can always come to them with any que Jaime and everyone at the service department were incredibly kind, extremely knowledgeable, and super reliable. I can always come to them with any questions or concerns and always be met with kindness and transparency. I will always recommend this service center and continue to come back here for everything. More

Service Dept Excellent customer service experience, Erik was very professional and tentative. He took out the time to do a road test with me until my vehicle s Excellent customer service experience, Erik was very professional and tentative. He took out the time to do a road test with me until my vehicle showed the problem in which I had brought it in. More

Very attentive to our personal thoughts and needs In a car.r Lester Parker is the main reason for the top rating. He is very good at the job of making any problems are worked out to satisfying results. Arranging Lester Parker is the main reason for the top rating. He is very good at the job of making any problems are worked out to satisfying results. Arranging to get our car from another dealer. Keeping the payment doable. More

Anita was very good and helpful. Anita was very compassionate and not pushy. I have purchased vehicles in the past from other dealers and this was the first time that I actually felt Anita was very compassionate and not pushy. I have purchased vehicles in the past from other dealers and this was the first time that I actually felt like the salesperson really cared about making sure you got the best vehicle that suited you. More