Sutton Ford

The Works (Oil change) Service Representative (Allen Taloff) seemed unknowledgeable at first, however, he got his act together after the service was complete. I had to go t Service Representative (Allen Taloff) seemed unknowledgeable at first, however, he got his act together after the service was complete. I had to go to Jillian to complete my service order. At the end, service performed on my vehicle was efficient. The price for an oil change with tire rotation is EXCESSIVELY HIGH, compared to other service providers. I usually let Ford service my vehicle exclusively, however, I think I'll shop around in the future. More

Took a chance I drive a Hyundai not a Ford. However, I haven't been happy with the service at Hyandai. I came to Ford and applied for quick Lane credit and replac I drive a Hyundai not a Ford. However, I haven't been happy with the service at Hyandai. I came to Ford and applied for quick Lane credit and replaced all 4 tires on my car. Best service, not a long wait and happy I had no issues. I'll be back for sure for other services. Great place! More

Reliable service I appreciate The timely and professional service I received. Not to mention the good quality of work that was performed on my vehicle. A job wel I appreciate The timely and professional service I received. Not to mention the good quality of work that was performed on my vehicle. A job well done More

New Car Purchase I was a little disappointed that the 2019 Taurus was so expensive this year, but the Fusion is starting to grow on us. Thank you for your assistance I was a little disappointed that the 2019 Taurus was so expensive this year, but the Fusion is starting to grow on us. Thank you for your assistance. More

Highly recommended I highly recommend them.they treat me like family with great service . They are there whenever i need them and will listen and answer any questions i I highly recommend them.they treat me like family with great service . They are there whenever i need them and will listen and answer any questions i have More

It is always great Your service is always great. You have the best customer service staff. Everyone is so helpful all service places should be so attentive and knowledg Your service is always great. You have the best customer service staff. Everyone is so helpful all service places should be so attentive and knowledgeable . More

Air conditioning fix only lasted 2 days Monday June 24, 2019 After spending over $700 to have my air conditioning fixed on my 2016 Explorer, it lasted only 2 days. Once again, warm air blowi Monday June 24, 2019 After spending over $700 to have my air conditioning fixed on my 2016 Explorer, it lasted only 2 days. Once again, warm air blowing out of my vents. I was told I would need to leave my vehicle over night to ensure the air conditioning was fixed, as well as a recall fixed. Since I needed a vehicle that evening, I rented a car from Enterprise. A couple hours later my advisor called and said my vehicle would be ready by 4:00pm. Good thing I rented that other vehicle. Total waste of money. Once the air conditioning issue is resolved, I will not be returning to Sutton Ford for any service. More

Excellent Customer Service Ron was pleasant and easy to relate to what I needed and what I wanted. I didn’t set long and my transaction was fast. Ron was pleasant and easy to relate to what I needed and what I wanted. I didn’t set long and my transaction was fast. More

Professional Care Friendly, Professional quality service. Excellent customer service throughout the building. Quality work performed at reasonable prices. Would reccome Friendly, Professional quality service. Excellent customer service throughout the building. Quality work performed at reasonable prices. Would reccomend Sutton Ford Service Center for any repairs. More

Good service Great service all around. Thank you very much for your help in completing the lease on the Ford Escape. We appreciate your attention. Thank you Great service all around. Thank you very much for your help in completing the lease on the Ford Escape. We appreciate your attention. Thank you More