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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
Repair Wish we could have added suspension repair on this date to save but I’ll be coming back.soon. Didn’t partcularly like insurance wait. Wish we could have added suspension repair on this date to save but I’ll be coming back.soon. Didn’t partcularly like insurance wait. More
Consistent top quality service I have brought my car other places in the past to save money but the ford dealer always provides better value in the long run. Especially sutton ford I have brought my car other places in the past to save money but the ford dealer always provides better value in the long run. Especially sutton ford their service agents have little turnover and are willing to work with me to get the best deals cost wise. More
Car ready same day. My strut spring broke late , one day before the holiday. The team worked to get my car back before close. This is not the 1st time. S Ford takes great My strut spring broke late , one day before the holiday. The team worked to get my car back before close. This is not the 1st time. S Ford takes great care of my baby. team keeps me posted of my vehicle progress, also washed my car. Nice. More
Great experience I really appreciate the work on my car. You guys did an excellent job, I appreciate the car wash and vacuum. I definitely would come back and refer yo I really appreciate the work on my car. You guys did an excellent job, I appreciate the car wash and vacuum. I definitely would come back and refer you guys. Great job, thanks. More
Smooth and efficient Arrived at Sutton and asked for Anita Sutton as she was recommended. I told her what I was looking for and she said she could put me in a Lincoln SUV. Arrived at Sutton and asked for Anita Sutton as she was recommended. I told her what I was looking for and she said she could put me in a Lincoln SUV. I was excited and she had a vehicle with price breakdown, etc within 10 minutes. I test drove several models and settled on style and color. Deal was wrapped up. Excellent experience More
Good. Always pleased. I have always been pleased with the treatment I receive. Having service done quickly and the bonus is getting a car wash for using Sutton Ford. I have always been pleased with the treatment I receive. Having service done quickly and the bonus is getting a car wash for using Sutton Ford. More
Mr Expedition Very nice people at Sutton Ford. They gave me a ride home and picked me up when my car was ready. They also washed the car Very nice people at Sutton Ford. They gave me a ride home and picked me up when my car was ready. They also washed the car More
Oil change and service Super service. Very quick and thorough. Erik is a true professional and represents Sutton's Service very well. Loved the wash. My wife's car hasn't be Super service. Very quick and thorough. Erik is a true professional and represents Sutton's Service very well. Loved the wash. My wife's car hasn't been that clean in weeks. More
The Works Employees are always pleasant. Got there early and was done quick enough. Also had a wash done. I use my coupons to save some money. Employees are always pleasant. Got there early and was done quick enough. Also had a wash done. I use my coupons to save some money. More
Charged for Nothing I am thoroughly disappointed with my appointment on Monday, July 1. I was not notified of an inspection charge when I made my appointment the previous I am thoroughly disappointed with my appointment on Monday, July 1. I was not notified of an inspection charge when I made my appointment the previous Friday with Erik. I was seeking to know an estimate to replace the malfunctioning part for a diagnostic code I received. Yet, I was also told by Erik that even if I had/provided the diagnostic code it "wouldn't matter". However, the same diagnostic code I had was the same exact code stated on the visit summary. So in essence I paid Sutton Ford to tell me what I stated was already wrong with my vehicle. I was told by Cre via telephone that I wouldn't be charged due to not being notified of the inspection charge when making my appointment, and the other aforementioned information; however the transaction was still processed to my account. More