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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
Good car, good service, speedy finance office. I stopped at 3 dealerships. Sutton got me done, quickly. I had a limited period to replace my vehicle. They won the race. Chuck, my salesman, was nice I stopped at 3 dealerships. Sutton got me done, quickly. I had a limited period to replace my vehicle. They won the race. Chuck, my salesman, was nice, efficient & professional. One we took care the vehicle & the numbers, the finance manager got me done in about 25 minutes! I was impressed More
Very good service and professionalism. I would recommend Sutton ford to family and friends. Appointments might be needed in quick lane due to waiting time if y service and professionalism. I would recommend Sutton ford to family and friends. Appointments might be needed in quick lane due to waiting time if your not in by 10am. More
Auto butler They were great. They understood my need to get to work and was deter to get me there and they were successful in doing so and they picked me up from They were great. They understood my need to get to work and was deter to get me there and they were successful in doing so and they picked me up from work as well. That’s what I call GREAT CUSTOMER SERVICE More
Replaced hi side for ac line Great service and prompt turnover time... believe damage was done to a faulty accessory belt, that was stated by service to replace. I just wish that Great service and prompt turnover time... believe damage was done to a faulty accessory belt, that was stated by service to replace. I just wish that service would have stressed more importance and pushed me more to change instead of easily declining. But, great experience overall More
Customer-Centered Staff I've been to many service centers over my 50+ years of car ownership. I've never encountered service people who have been so concerned about, not just I've been to many service centers over my 50+ years of car ownership. I've never encountered service people who have been so concerned about, not just my car, but its problems' effect on me. They recognize me, sre so pleasant and go out of their way to keep me informed and bend over backwards to do their best for me. More
Great customer care I am very pleased with the services that I have received from Sutton ford and will continue to do business with Sutton ford.I have only good things to I am very pleased with the services that I have received from Sutton ford and will continue to do business with Sutton ford.I have only good things to say about my business with Sutton ford. More
Very professional I’ve been coming to them for over 18 years and trust them. They give me very good break down on what’s happening with my truck and keep me informed ab I’ve been coming to them for over 18 years and trust them. They give me very good break down on what’s happening with my truck and keep me informed about upcoming maintenance I will need More
Superb service My engine light was on and my abs module was malfunctioning, so I took my car to a repair shop a friend had recommended. They had the car for 3 days a My engine light was on and my abs module was malfunctioning, so I took my car to a repair shop a friend had recommended. They had the car for 3 days and I heard nothing from them, so I went to the shop and found they hadn’t even looked at it. So, I decided to take it to Sutton Ford. I was planning to go out of town so I wanted to drop it off before my scheduled appointment. The young lady in appointments was very pleasant and gracious. She worked it out so I could drop it off ahead of time. Upon arrival I was greeted and referred to Melissa, who took down all my information and then checked my car. She was very pleasant, professional and thorough. The next day, she texted me and explained what the problems were with the car and gave me options. I picked up my car several days later. It had been washed, cleaned and repaired. Melissa then followed up with me several days later to see how my car was doing and if I was satisfied. I am very pleased with with the service and especially with Melissa, who did an outstanding job. The cashier was very pleasant also. Thank you! More
Would recommend Always great working with Jillian. She is thorough and very knowledgeable. Would definitely recommend Quick Lane for excellent quality Service. Wait t Always great working with Jillian. She is thorough and very knowledgeable. Would definitely recommend Quick Lane for excellent quality Service. Wait time was shorter than expected always A plus. More
Auto Butler Great experience as the time was shorter than expected. The car was clean and I felt well taken care of. A smiling face makes a difference. Great experience as the time was shorter than expected. The car was clean and I felt well taken care of. A smiling face makes a difference. More