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Sutton Ford
Matteson, IL
4,482 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
July 26, 2019
Bought 2018 continental- Purchase process was fine Visited several times. Treated courteously and professionally. Talked to internet and internal sales staff. Was given test drive. There was no hard se Visited several times. Treated courteously and professionally. Talked to internet and internal sales staff. Was given test drive. There was no hard sell. I am satisfied with the buying experience. More
by Dad Fey
Verified CustomerEmployees Worked With
Subhi Matariyeh and Jim Gilbert - both very good, George Forbes
July 26, 2019
Great service everytime I go There haven't been not 1 time that I've had problems with this dealership there the best service is the best in a reasonabl amount of time There haven't been not 1 time that I've had problems with this dealership there the best service is the best in a reasonabl amount of time More
by terrillteemorgan
Employees Worked With
Dave Pleckham
July 26, 2019
Make sure you get Melissa!! Melissa is the best, as a customer she does her best to make sure that my needs are met and that I am satisfied!! She is the absolute best!! Melissa is the best, as a customer she does her best to make sure that my needs are met and that I am satisfied!! She is the absolute best!! More
by msred107
Employees Worked With
July 25, 2019
I was given a loaner with expired plates. I received a ticke Melissa was EXCELLENT. The others looked at customers as if they didn't exist. As I stood at the desk waiting for Melissa, NO ONE ask if they could a Melissa was EXCELLENT. The others looked at customers as if they didn't exist. As I stood at the desk waiting for Melissa, NO ONE ask if they could assist me or if I had been waited on. My time is valuable and this was the second time I was there concerning the same issue. More
by Lincolnmkc
July 25, 2019
They put the T in Team! My worst nightmare happened when my vehicle broke but Jillian and the parts department made everything a breeze. Friendly staff and very informative w My worst nightmare happened when my vehicle broke but Jillian and the parts department made everything a breeze. Friendly staff and very informative which put my mind at ease. Thank you! More
by gtmustang5089
Employees Worked With
July 25, 2019
Great Great customer service!!!!........I deep want to Thank my Sale Man Mr. Lester Park for all of his hard work and getting me the best Deal on my New Ec Great customer service!!!!........I deep want to Thank my Sale Man Mr. Lester Park for all of his hard work and getting me the best Deal on my New Ecosport 2019,and showing how to operate my car. More
by All Smiles
July 23, 2019
Service Great service great atmosphere great staff great day service was excellent wait time was great good coffee good cold water good air great snacks bath Great service great atmosphere great staff great day service was excellent wait time was great good coffee good cold water good air great snacks bathroom was clean More
by mailman708
July 22, 2019
Knowledgeable Staff Jamie Vasquez and Jillian Stanford are always very pleasant and very knowledgeable about the services that are offered by Quick Lane. Great Staff at Q Jamie Vasquez and Jillian Stanford are always very pleasant and very knowledgeable about the services that are offered by Quick Lane. Great Staff at Quick Lane. More
by anngeep
July 22, 2019
Bait and switch The vehicle that bought was advertised one price but it was financed at a higher price. However the ad was removed after I left with the vehicle. No The vehicle that bought was advertised one price but it was financed at a higher price. However the ad was removed after I left with the vehicle. No one ever followed up with me on my level of satisfaction with the vehicle. More
by psychdrwill
Employees Worked With
LaToyta McDonald, walter killingsworth, chuck Yzaguirre
July 22, 2019
Great service! Anita was great with helping me pick my new car and she took the time to show me everything I needed to see and know about the car. So far I am loving Anita was great with helping me pick my new car and she took the time to show me everything I needed to see and know about the car. So far I am loving my new Ford Fusion! More
by porchiaonline2
Employees Worked With
Anita Sutton
