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Sutton Ford
Matteson, IL
4,482 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
July 30, 2019
Rip Off This is an extremely expensive place , even beyond the normal inflated dealership prices. On top of that, they kept my car for a whole week. When they This is an extremely expensive place , even beyond the normal inflated dealership prices. On top of that, they kept my car for a whole week. When they told me what was wrong, it was small things that could have been fixed for a fraction of what they wanted to charge to fix my truck. I ended up fixing it for $14 and saving myself a grand. I recommend going somewhere else and saving yourself from an expensive bill and a waste of time. More
by Millgodfather
Verified CustomerEmployees Worked With
Dave Pleckham
July 29, 2019
Service Sutton Ford always gives me perfect service and fast and professional Jamie and Jillian always give us a one service I wouldn’t go anywhere else Sutton Ford always gives me perfect service and fast and professional Jamie and Jillian always give us a one service I wouldn’t go anywhere else More
by tconner52
July 29, 2019
Excellent Service I took my vehicle in for an oil change. I was pleasantly surprised when I was told my first service is complimentary. I got an oil change, tire rotati I took my vehicle in for an oil change. I was pleasantly surprised when I was told my first service is complimentary. I got an oil change, tire rotation and car wash free. The wait was not long. Everyone I encountered was friendly and professional. I will definitely be going back for any other service needs. More
by mrstbritten
July 29, 2019
Melissa very professional honest and trustworthy and always Every time that I had a problem with my automobile which of the 2017 Lincoln MKZ Melissa and Sutton Ford work and performance what's 5 * I recommend t Every time that I had a problem with my automobile which of the 2017 Lincoln MKZ Melissa and Sutton Ford work and performance what's 5 * I recommend them More
by anellmoore
July 29, 2019
My experience was great, I came in for an oil change I gave an excellent rating because the staff in the service department are very professional, caring and knowledgeable of my needs of my vehicle. I am I gave an excellent rating because the staff in the service department are very professional, caring and knowledgeable of my needs of my vehicle. I am very pleased with the service I received. More
by regennajordan
July 29, 2019
Quick lane Jill in Quick Lane is awesome! She goes out of her way to help you!! Keep up the great service! I will return for more work later! Jill in Quick Lane is awesome! She goes out of her way to help you!! Keep up the great service! I will return for more work later! More
by phoek82584
July 29, 2019
Service Jillian and Curtis are excellent at providing good customer service and repairs! With respect and honesty.....I would recommend These two employees to Jillian and Curtis are excellent at providing good customer service and repairs! With respect and honesty.....I would recommend These two employees to service my friends and family vehicles More
by jkbtr4
July 29, 2019
Effortless Mellisa worked with me to make sure the repairs took place around my schedule. She made sure the repairs went smoothly. Vehicle pick up and drop off m Mellisa worked with me to make sure the repairs took place around my schedule. She made sure the repairs went smoothly. Vehicle pick up and drop off makes the experience effortless. Thank you More
by dlamail55
Employees Worked With
July 27, 2019
Lester Parker is THE BEST salesman in the world. Lester Parker is THE BEST salesman in the whole world. He was very knowledgeable about his job. He is a man full of patience and very caring. I appre Lester Parker is THE BEST salesman in the whole world. He was very knowledgeable about his job. He is a man full of patience and very caring. I appreciate all the help and support he gave me during that low time in my life. I will forever keep him as my salesman and my next car will come from Sutton Ford also. Sutton Ford rocks!!!! More
by kandacewalker
Employees Worked With
July 26, 2019
HORRIBLE PLACE OF BUSINESS This is a HORRIBLE company! They are selling LEMONS!!! HORRIBLE! I DEFINITELY would not tell anyone about this particular Dealership because I am quit This is a HORRIBLE company! They are selling LEMONS!!! HORRIBLE! I DEFINITELY would not tell anyone about this particular Dealership because I am quite sure that Lester Parker knew that this unit that I purchased was a bad choice of trucks. More
by Reess 0822
