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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
Dave gave great service Dave Pleckham gave great services and I really appreciate his service at the dealership. Dave was very knowledgeable and made me feel as if I was an h Dave Pleckham gave great services and I really appreciate his service at the dealership. Dave was very knowledgeable and made me feel as if I was an honored customer. More
Excellent Good service , great smile, good coffee and service complete in wonderful condition with quick timing. May last (5) five cars , I buy from Sutton dea Good service , great smile, good coffee and service complete in wonderful condition with quick timing. May last (5) five cars , I buy from Sutton dealership. More
Great Employees The entire process I was kept in the loop about every detail and when things took a turn for the worse they made arrangements then and there to help m The entire process I was kept in the loop about every detail and when things took a turn for the worse they made arrangements then and there to help me while my vehicle was inoperable. All of the update by text we’re very helpful! Could pictures be taken in the future? More
Excellent service I received excellent service on my recent service visit. I would highly recommend your service facility to everyone I know I was dropped off and pick I received excellent service on my recent service visit. I would highly recommend your service facility to everyone I know I was dropped off and picked up my car was cleaned and serviced and I am quite pleased with the whole experience. More
Customer Service Experience Jillian always give exceptional customer service, going above and beyond if needed. The front desk overall gives great customer service and that’s wha Jillian always give exceptional customer service, going above and beyond if needed. The front desk overall gives great customer service and that’s what keeps me coming back. More
Great Good customer service, team is knowledgeable about what is going on with vehicle repairs, only thing i didn’t like is the price for oil chang (no coup Good customer service, team is knowledgeable about what is going on with vehicle repairs, only thing i didn’t like is the price for oil chang (no coupons) More
Great and professional! I always get good and professional work done here.The staff is friendly yet professional.I get emails about the timing and service for my car. I always get good and professional work done here.The staff is friendly yet professional.I get emails about the timing and service for my car. More
Airbag recall on 2007 Fusion. Oil change. Brakes and rotors Airbag panel was opened wider after service. 5 lug caps were missing after brake job. Unable to get car wash after service. Price was high. Airbag panel was opened wider after service. 5 lug caps were missing after brake job. Unable to get car wash after service. Price was high. More
Honest, straightforward, dealership We were comparing prices on internet on a new 2019 Ford Fusion SE . We noticed Sutton Ford had lowest price. I had been communicating with Ford deale We were comparing prices on internet on a new 2019 Ford Fusion SE . We noticed Sutton Ford had lowest price. I had been communicating with Ford dealerships all across the country. There price was attractive, but then they asked for my zipcode. (Missouri zip code) Then everyone else tacked on to their loe ball price. After speaking and getting it in writing, it was a no brainer! Sutton Ford came thru! We bought car on Tuesday, and spouse flew to picked it up on Saturday. Sutton Ford had an employee pick him up at the airport. Best buying experience we have ever had! We would definitely purchase at Surton Ford again! More
Auto Butler Jillian is the utmost customer service representative! Fast, courteous, customer friendly and efficient. She knows what you're talking about and giv Jillian is the utmost customer service representative! Fast, courteous, customer friendly and efficient. She knows what you're talking about and gives you the best recommended service for your needs. More