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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
Above expectations We Had 2 of our 4 fords serviced at sutton and the service team continues to exceed our expectations. We had a laundry list of requests and they did e We Had 2 of our 4 fords serviced at sutton and the service team continues to exceed our expectations. We had a laundry list of requests and they did everything and kept us informed the entire time so we made smart decisions about what to do now and what to defer. Both vehicles drive better and are clean. More
Used Vehicle Anita Sutton has been my Salesperson. I trust that Anita would make sure I would be satisfied with the price and the Vehicle I drive.. Anita Sutton has been my Salesperson. I trust that Anita would make sure I would be satisfied with the price and the Vehicle I drive.. More
Great Service Took truck in for recall was told it would probably take a half day they finish in a few hours. Dave is always very helpful and has a great personalit Took truck in for recall was told it would probably take a half day they finish in a few hours. Dave is always very helpful and has a great personality. Great service as well as excellent customer service. More
Winfield.david26@sbcglobal.net Was treated very well kept me informed on everything that was done cree did and excellent job and the technical team to very pleased good Was treated very well kept me informed on everything that was done cree did and excellent job and the technical team to very pleased good More
Engine problems Had a new engine that was running like crap. They found the problems and took care of it. Another dealer that installed the new motor was not friendly Had a new engine that was running like crap. They found the problems and took care of it. Another dealer that installed the new motor was not friendly did crap work and was extremely rude. More
The employees were friendly and concerned I had a recall on my car ( which was taken care of) then I had another issue the next day which was diagnosed right away, it was under warranty and fi I had a recall on my car ( which was taken care of) then I had another issue the next day which was diagnosed right away, it was under warranty and fixed in record time. 😁 More
Replace side view mirror The best customer service , very prompt and helpful with any question you may have.. Melissa is the best, very friendly and Knowledgeable about the se The best customer service , very prompt and helpful with any question you may have.. Melissa is the best, very friendly and Knowledgeable about the service center, and any issue you may have I have been a customer of Sutton for about 20+years More
Customer service with care The people in the service shop are always concerned and caring. They explain everything to you so it's really understandable. When I need it in Tires The people in the service shop are always concerned and caring. They explain everything to you so it's really understandable. When I need it in Tires and Brakes that explain to me exactly why I needed them and I feel good about the way they explained it. I was able to get my brakes done and I was able to previously get new tires from Ford on my car.. More
Professional Took care of my recall and found that the clutch was bad in my car also. It was fixed under warranty and is like brand new Took care of my recall and found that the clutch was bad in my car also. It was fixed under warranty and is like brand new More
Fantastic, everything were perfect Everything was picture perfect and done within a professional and timely manner...excellent . My Ford 150 look like it were brand new and I am very ha Everything was picture perfect and done within a professional and timely manner...excellent . My Ford 150 look like it were brand new and I am very happy with services and treatment I received as a client. More