Sutton Ford

Quick in and out I have been coming to Sutton for year. I feel like I'm part. Of the family. When I come in it like where you been.. in and out quick oil change and I have been coming to Sutton for year. I feel like I'm part. Of the family. When I come in it like where you been.. in and out quick oil change and tire rotation and having my third break light check,which needed to be order. More

Wonderful Job! Took my mom's car into the dealership...everyone on the team was nice, friendly and helpful! They repaired my mom's vehicle fast and very accurate wit Took my mom's car into the dealership...everyone on the team was nice, friendly and helpful! They repaired my mom's vehicle fast and very accurate with the problems. Reasonable prices! I always call Sutton Ford for all my vehicle issues! Great team! More

We were helped right away. They did not let up on us. The whole process was typical of buying a car. They did not want to let us leave without making a decision and the cost wasn’t our problem. Just uncer The whole process was typical of buying a car. They did not want to let us leave without making a decision and the cost wasn’t our problem. Just uncertainty. They got us a good interest rate to finance. More

Helpful Ron Eng was super helpful. Purchased a used car and the sale went just fine. Couple days later, the check engine light came on and come to find out Ron Eng was super helpful. Purchased a used car and the sale went just fine. Couple days later, the check engine light came on and come to find out i needed some work done. Had to jump through a couple of hoops myself, wasn't really getting anywhere with the warranty company, Ron had me bring it back to Sutton. Took a little time but my truck was fixed and they covered the expense. They sent my truck out to a factory dealership and facilitated the entire process. More

Service I was satisfied with my service and the time it took to be completed. Melissa LeBran was so very helpful and thorough with all my questions and issues I was satisfied with my service and the time it took to be completed. Melissa LeBran was so very helpful and thorough with all my questions and issues. She went above and beyond your typical customer service. She responded timely with answers and was always super friendly More

Good experience! My experience was good all due to the friendliness, knowledge,helpfulness and overall professionalism of the salesman I dealt with on the day of purch My experience was good all due to the friendliness, knowledge,helpfulness and overall professionalism of the salesman I dealt with on the day of purchase!! More

Good customer service and friendliness This is the fourth vehicle I have bought from Sutton Ford and I have always experienced excellent customer service and a friendly atmosphere Servi This is the fourth vehicle I have bought from Sutton Ford and I have always experienced excellent customer service and a friendly atmosphere Services Rep Lester Parker has always provided me with the best customer Keep up the good work. Thanks, A. Rhivers More

Trade in for new car I absolutely would recommend Sutton Ford and this is actually my 2nd car purchase from there. I even worked for Sutton Ford YEARS ago when they were l I absolutely would recommend Sutton Ford and this is actually my 2nd car purchase from there. I even worked for Sutton Ford YEARS ago when they were located in Olympia Fields so I'm very familiar. I also was surprised to see Jessie is still there! More

My Ford Works Excellent customer experience with Sutton Ford of Matteson. I will come in worried but leave with a smile knowing my vehicle is in great hands. Excellent customer experience with Sutton Ford of Matteson. I will come in worried but leave with a smile knowing my vehicle is in great hands. More

Service survey I experienced exceptional service from the service dept. I was kept up to date about what was happening with the repair. And wasn't inconvenienced at I experienced exceptional service from the service dept. I was kept up to date about what was happening with the repair. And wasn't inconvenienced at any time. More