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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sutton Experience My new vehicle purchase was exceptional. My salesman, Garrett Tomasevich was a true gentleman and extremely knowledgeable of both the vehicle and sal My new vehicle purchase was exceptional. My salesman, Garrett Tomasevich was a true gentleman and extremely knowledgeable of both the vehicle and sales process. My trade in vehicle was fairly appraised, along with a great price for the vehicle I purchased . Couldn’t be more pleased from start to finish. More
Exceptional The lady who assisted me was really, really good at what she does, personable and knowledgeable. To find this type of service anywhere in any industry The lady who assisted me was really, really good at what she does, personable and knowledgeable. To find this type of service anywhere in any industry is rare. Sutton, you have a gem! People like her make all the difference. More
Interesting experience My primary goal was to find a used vehicle. But after searching for a while for a Mkx I came across the 2018 Explorer with no miles. Excellent. Howe My primary goal was to find a used vehicle. But after searching for a while for a Mkx I came across the 2018 Explorer with no miles. Excellent. However, the salesman was supposed to get in touch with me about a scratch on the passenger rear bumper, I'm still waiting. Also, I asked about the wine window sticker and they never gave it to me which made me getting a replacement a process. More
Satisfactory visit I needed a simple tightening on a shield that was rattling. My original visit was for the Auto Butler and I was told to ask someone if they could look I needed a simple tightening on a shield that was rattling. My original visit was for the Auto Butler and I was told to ask someone if they could look at rattling situation. Needless to say it was 7 cars ahead of me and would have taken forever..so I took my around the circle to the Mitsubishi dealership and they took care of it promptly. 15 minutes tops. So...with that being said ..that is why I gave 4 stars instead of 5. I had to go to dealership in the same day. Also Mitsubishi gives away free coffee from Keri machine and.tea..fresh popcorn is at your fingertips and fruit basket full of fruit is available to accommodate your stay. Just a couple of suggestions to help not make a service visit so dreadful. More
Great place to get your car service The service people were great and very courteous, they made sure the service that every thing were done correctly. They were a great Herman Miller The service people were great and very courteous, they made sure the service that every thing were done correctly. They were a great Herman Miller More
I’m impressed They did a fabulous job! My car came out looking and feeling like new. Very friendly and helpful Service team. I will definitely have my car serviced They did a fabulous job! My car came out looking and feeling like new. Very friendly and helpful Service team. I will definitely have my car serviced here again. More
Buying experience The internet price was accurate and the whole process went smoothly. I was skeptical that the internet price would be accurate. No hidden cost or char The internet price was accurate and the whole process went smoothly. I was skeptical that the internet price would be accurate. No hidden cost or charges just a fair price. More
Service Melissa went above and beyond to ensure I was receiving and getting the best cost for the service I was getting. She’s very knowledgeable and helpful Melissa went above and beyond to ensure I was receiving and getting the best cost for the service I was getting. She’s very knowledgeable and helpful and always making sure her customers are well taken care of no matter the issues. More
Very, very happy customer This is the third vehicle I have purchased over the last 7 years. I have never had any issues with any of my purchases. So, when my daughter needed This is the third vehicle I have purchased over the last 7 years. I have never had any issues with any of my purchases. So, when my daughter needed a vehicle capable of handling 3 child car seats, there was never any discussion. I simply stated that we are going to Sutton. We did and purchased the 2020 Ford Explorer. Outstanding vehicle. My daughter and 3 grandsons love it. Enough said. Kudos to Sutton. Rest assured, I will return. More
Auto Butler Service was. Provided in a courteous and professional manner. All service people I encountered were helpful and will to assist and/or answer questions Service was. Provided in a courteous and professional manner. All service people I encountered were helpful and will to assist and/or answer questions. Due to the the length of service I was given a ride home and picked up when car was ready. The driver was also courteous and very professional. More