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Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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90,000 mile maintenance I did have some difficulty with the brakes after the visit. However, it appears the brakes were wet from the car wash and the problem has been solved. I did have some difficulty with the brakes after the visit. However, it appears the brakes were wet from the car wash and the problem has been solved. Jamie Vasquez was very professional in handling my complaint. More
Good service! Fast and friendly answers to my questions, thank you. You can come to the dealership and get good service and I will recommend them to my friends Fast and friendly answers to my questions, thank you. You can come to the dealership and get good service and I will recommend them to my friends More
Quality Service I always appreciate the quality service I receive each time I bring my car in. The staff is very professional and great to work with. I always appreciate the quality service I receive each time I bring my car in. The staff is very professional and great to work with. More
Going above and beyond the call if duty This is an old review from April 26th gor Melissa Lebraun. She is wonderful! I was concerned about how is going to pay for the break actuator, breaks, This is an old review from April 26th gor Melissa Lebraun. She is wonderful! I was concerned about how is going to pay for the break actuator, breaks, and rotors for my vehicle. Unexpectedly, she told me that she would speak to Lincoln to see if they could offer financial assistance. My response was “ why would they do that?”, but they came through for a car that was less than two years old with a lot issues. I appreciated her qenuine concern and car regarding my situation. Melissa was and continue to beva God send to her clients!! Thanks again. More
Great customer service This was my first time buying a car And they did great on explaining everything thoroughly. Every question was answered. I left the dealership knowing This was my first time buying a car And they did great on explaining everything thoroughly. Every question was answered. I left the dealership knowing I made a great choice when shopping with them. More
Service Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! More
Awesome Mr. Parker made my experience one of the best. He took time to focus and plan on what I wanted and how to get me there. I appreciate his professiona Mr. Parker made my experience one of the best. He took time to focus and plan on what I wanted and how to get me there. I appreciate his professionalism and patience. When considering another vehicle in the future, hands down I’ll only buy from Mr. Parker. More
Regular service Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a ca Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a car wash another day. The finance person has been short and rude on other occasions. More
Another excellent service job Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 S Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 Star Service. More
Service department I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in th I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in the day that my car was ready. More