Sutton Ford

None not happy I paid for bad service Not happy with the service provided I felt insulted and upset at the changes I went through but never again I paid for bad service Not happy with the service provided I felt insulted and upset at the changes I went through but never again More

Wait until u check I left the Quick lane without checking my car I come so far and want to get home ASAP my Auto Butler was ok inside great but outside car was dusty but I left the Quick lane without checking my car I come so far and want to get home ASAP my Auto Butler was ok inside great but outside car was dusty but shiny and the tires was shiny but the wheels was dirty/first time this happen/l am not worried I have to get a oil change next month and have them look at the electric system something is wrong. More

Oil change and tire rotation Fast friendly people on the service department to deal with. Always pleasant and helpful. Clean and orderly area to check in and out of. Always return Fast friendly people on the service department to deal with. Always pleasant and helpful. Clean and orderly area to check in and out of. Always returns a clean car. More

Sutton Ford Excellent Service Sutton provides great professional service, the staff is courteous and proactively keep you informed of your car’s status. The work is done right the Sutton provides great professional service, the staff is courteous and proactively keep you informed of your car’s status. The work is done right the first time. For me they have provided consistently excellent service over the many years they have serviced my cars. More

after the first complaint, it was redone good At first, the inside was not touched, which is the same thing that. happen 6 months ago., and was never corrected or redone,even then I did send an em At first, the inside was not touched, which is the same thing that. happen 6 months ago., and was never corrected or redone,even then I did send an email about the mess it was left in. I don't believe they even touched the out side of the car, I made the mistake of doing it on a rainy day. This time the inside was not touched until I complained. Sorry I got auto butler. This time I got a card saying I had to pay 14.95 for doing the inside. More

Very satisfied Very happy with the team that serviced me. The staff was very courteous and friendly. I had an appointment and I was seen on time I was given a cu Very happy with the team that serviced me. The staff was very courteous and friendly. I had an appointment and I was seen on time I was given a curtesy ride back to my home. More

Service Customer service was great, I was kept updated on the services needed, estimate time of completion. Renting a vehicle from Enterprise next door was ea Customer service was great, I was kept updated on the services needed, estimate time of completion. Renting a vehicle from Enterprise next door was easy. More

One word excellent Melissa showed excellent service she kept me in form on every detail of my Lincoln I have had an a pass horrible service at this location due to Meli Melissa showed excellent service she kept me in form on every detail of my Lincoln I have had an a pass horrible service at this location due to Melissa‘s excellent service I will be bringing my car back to this location for a future service More

Changed contract documents without consent See above description. To fraudulently change documents after a customer has left the dealership is immoral, unethical, and most importantly, illegal See above description. To fraudulently change documents after a customer has left the dealership is immoral, unethical, and most importantly, illegal. Will not deal with this dealership again. More

Part Recall I brought the car in for a part recall they put it in in a timely matter and when I receive my car back it look like brand new excellent job I brought the car in for a part recall they put it in in a timely matter and when I receive my car back it look like brand new excellent job More