Sutton Ford

Great experience They asked me what I needed. I needed to drop off the vehicle and come back later because I had other appointments. They called when it was ready and They asked me what I needed. I needed to drop off the vehicle and come back later because I had other appointments. They called when it was ready and let me know how late they were open. Exactly what I needed. More

Very good service The people there are so nice. The only downfall is if I take my car there for an oil change I have to wait forever. The people there are so nice. The only downfall is if I take my car there for an oil change I have to wait forever. More

Very helpful staff The mechanic went out of his way to investigate an issue I didn't know I had. My intake person saved me money on services. The mechanic went out of his way to investigate an issue I didn't know I had. My intake person saved me money on services. More

My Experience It was great. I was informed about the wait time and everything was explained to me after my service was completed. Grateful for the touchdown space t It was great. I was informed about the wait time and everything was explained to me after my service was completed. Grateful for the touchdown space to get some work done. More

Your average is Excellent! These employees and their leader , Nate Suttton care and respect the Ford/Lincoln trade name . Ms Anita Suttton and Ms Stanford make customers feel l These employees and their leader , Nate Suttton care and respect the Ford/Lincoln trade name . Ms Anita Suttton and Ms Stanford make customers feel like they really count !!! More

The Bartech Group of Illinois, Inc. Since our time is very limited while purchasing, I appreciate how Sutton Ford accommodates The Bartech Group of Illinois, Inc. by getting quickly our Since our time is very limited while purchasing, I appreciate how Sutton Ford accommodates The Bartech Group of Illinois, Inc. by getting quickly our deals done. More

Customer service at its best! I have been experiencing phantom problems with this car from the beginning that would not produce codes. Finally, it began sputtering and the engine/ I have been experiencing phantom problems with this car from the beginning that would not produce codes. Finally, it began sputtering and the engine/trans special kept troubleshooting until the problem was resolved. But, I would be remiss if i did not give Melissa her credit. She is awesome and worth her weight in gold. She is a customer service extraordinaire. She coordinates every aspect of the customer experience like a symphony from beginning to end. She even petitioned for me to get financial assistance through Lincoln in May when my break actuator went out. I asked her why would they do that? She said because my family had been loyal customers. Melissa is a strong reason why My family has continued with Sutton and the Lincoln brand! More

Review of Sutton Ford in Matteson Car bought was a used one. They put the back license plate on crooked and complained about vacuuming some dog hair for me before I took it home. Als Car bought was a used one. They put the back license plate on crooked and complained about vacuuming some dog hair for me before I took it home. Also they only gassed it up to a half tank. I bought a used car at Van Drunen in Homewood and they gassed it up full. I had to replace the power steering pump within a week of owning it. I most likely will go somewhere else for my next car. More

Good Car Purchase Mike D was a very professional , knowledgeable , and also friendly . Made my car buying experience easy . I think ford makes great vehicles .Would re Mike D was a very professional , knowledgeable , and also friendly . Made my car buying experience easy . I think ford makes great vehicles .Would recommend him and your dealership to friends and family More

Great service Kind, good communication, quality service. What more can you ask for? Nothing. Pick up and delivery was on time, Melissa stayed in touch with me via t Kind, good communication, quality service. What more can you ask for? Nothing. Pick up and delivery was on time, Melissa stayed in touch with me via text, very pleased all around. More