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Sutton Ford
Matteson, IL
4,482 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,482 reviews
October 14, 2019
Electrical issue with Blindspot and Cross traffic monitor Sutton did a great job with analyzing, testing the car. Although they saw the error message in the record, the were not able to recreate the issue. So Sutton did a great job with analyzing, testing the car. Although they saw the error message in the record, the were not able to recreate the issue. So it will monitor to see if it reappears. More
by ttapley240
Verified CustomerEmployees Worked With
October 14, 2019
Explorer 2018 Service This dealership takes pride in getting it right the first time! I never worry about taking one of my vehicles for repair or regularly scheduled mainte This dealership takes pride in getting it right the first time! I never worry about taking one of my vehicles for repair or regularly scheduled maintenance. More
by FrankR
Employees Worked With
October 13, 2019
I had an appointment for auto butler. Great service by the employees. Excellent customer service. Thank you. The employee notice a recall on my car and had it corrected immediately. I did Great service by the employees. Excellent customer service. Thank you. The employee notice a recall on my car and had it corrected immediately. I did not have to make an appointment to return. More
by Jeannetta
Employees Worked With
Allen Taloff
October 12, 2019
Friendly Service Jamie at Quick Lane is the best. The wait time can be long at times but it is worth it when you want thing done right Jamie at Quick Lane is the best. The wait time can be long at times but it is worth it when you want thing done right More
by Randy
October 12, 2019
Perfect and Professional I cannot say enough about this car dealership. A customer puts his or her life in the hands of the service representative. The car's performance is re I cannot say enough about this car dealership. A customer puts his or her life in the hands of the service representative. The car's performance is reflected in the workmanship. I trust Sutton Ford! More
by GHamilton2000
October 11, 2019
Great service. I am very pleased. I am greatly satisfied with the service received. Customer service was excellent. Looking forward to next visit when car care is required. Sutton For I am greatly satisfied with the service received. Customer service was excellent. Looking forward to next visit when car care is required. Sutton Ford is the place to go . More
by wjk3knox
Employees Worked With
October 11, 2019
Jillian is great Great! I love the smiling faces and assistance ..the speedy service. Just wish they knew how I liked my coffee lol I’ll be back Great! I love the smiling faces and assistance ..the speedy service. Just wish they knew how I liked my coffee lol I’ll be back More
by Edginess16
October 11, 2019
Great Customer Service My local Ford dealer is 2 blocks away from my home. Sutton is 5 miles away. I drive the extra for the great customer service. My local Ford dealer is 2 blocks away from my home. Sutton is 5 miles away. I drive the extra for the great customer service. More
by SSCHICK502
Employees Worked With
Eric Eric
October 11, 2019
Great service Thank you Erik Buikema...always great service from you! Love my clean car after its worked on. Emails are great keeping me up to date on the work. Thank you Erik Buikema...always great service from you! Love my clean car after its worked on. Emails are great keeping me up to date on the work. More
by doubledeb332
Employees Worked With
Eric Eric
October 10, 2019
Excellent I feel confident that my car is going to be taken care of by professionals . I walk away feeling happy with the services that I have received. I feel confident that my car is going to be taken care of by professionals . I walk away feeling happy with the services that I have received. More
by anitanorman1
Employees Worked With
Eric Eric
