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Sutton Ford
Matteson, IL
4,472 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,472 reviews
January 22, 2025
Absolute worst dealership i have ever dealt with. Everything that came out of salesman and the sales manager were lies. Never have I been so disrespected or treated more poorly in my life. I would st Everything that came out of salesman and the sales manager were lies. Never have I been so disrespected or treated more poorly in my life. I would strongly suggest anyone considering purchasing a vehicle from them to search elsewhere. When the sales manager promises you something and doesn't follow through with it that's very poor customer service and why would the sales team be any better. Hopefully the owners read this and think about if this is how they want to be known of as a dealer. In my business if the manager or salesman did what they did to me they would be looking for new jobs. My reputation means something apparently there's doesn't. More
by Very dissatisfied
Verified Customer
January 14, 2025
Truck never got detailed or oil change. Tires were lied about would never go back Tires were lied about would never go back More
by bushurm501
January 10, 2025
I’ve been purchasing my vehicles from Sutton Ford since the 90s. Always a pleasure working with this dealership. the 90s. Always a pleasure working with this dealership. More
by vvillarreal78
January 10, 2025
Everyone was attentive and helpful. They answered all questions. I was pleased with my experience They answered all questions. I was pleased with my experience More
by sandra.mcgowan529
January 03, 2025
Overall, it was a good experience to buy a car from Sutton. I briefly talked to Greg Logan on a Saturday morning and explained what I was looking for. I went there about 3:00 pm and he had several cars Sutton. I briefly talked to Greg Logan on a Saturday morning and explained what I was looking for. I went there about 3:00 pm and he had several cars in the garage for me to look at. I ended up buying one of those cars. Greg purchasing/negotiation/delivery process a pleasant experience. Greg is the type of salesperson who remembers who his customers are. It is likely that I will buy my next vehicle from Greg. I also have had experience with their service department to change my oil and do a "Butler" treatment on my car. The people I worked with were all friendly and helpful. It is a plus that they were able to arrange for me to get a ride to and from the dealer while they were working on my car. More
by Dale OL
Employees Worked With
December 31, 2024
It was a great car buying experience Frank and Lyn were awesome! I highly recommend you consider Sutton Ford before you buy your next car awesome! I highly recommend you consider Sutton Ford before you buy your next car More
by Sharon
December 20, 2024
Mr. L, Parker was professional and took the moment and time to understand our buying needs. time to understand our buying needs. More
by pdr404
Employees Worked With
December 19, 2024
Honestly the best car service and then, car buying experience I have ever had. The customer care was exceptional, Frank was a great guy. Not pushy, listened to my concerns and wasted absolutely time f experience I have ever had. The customer care was exceptional, Frank was a great guy. Not pushy, listened to my concerns and wasted absolutely time finding the right vehicle for my needs. More
by p.touch
December 10, 2024
My second purchase from sutton and this experience was great just as great as the last. great just as great as the last. More
by kara_smith1350
Employees Worked With
