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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,536 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,536 reviews

September 12, 2025

DeMarco Helped me get in to my first car and I truly appreciate him for that! More

by Dylan Purnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarco Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Sutton Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

September 12, 2025

Demarco is awesome 🤗 love his energy and sales experience. I will return to him for my next purchase More

by Jcheaqua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarco Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Sutton Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford. We look forward to having you as one of our valued customers for many more years to come!

September 03, 2025

DeMarco was great and very helpful and got me exactly what my family needed. Great service from him. More

by Kay Bella
Recommend Dealer
Yes
Employees Worked With
DeMarco Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with DeMarco and our team, and we look forward to working with you again.

August 30, 2025

Easy The deal was made over the phone and no surprise s when I got there More

by rmb1909
Recommend Dealer
Yes
Employees Worked With
Don
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Aug 30, 2025 -

Sutton Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 26, 2025

Such a great team they were so caring and kind and so professional ot was amazing experience ❤️ More

by ograham681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Joy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ratcliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Abercrombie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Dimitrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeMarco Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

August 23, 2025

Great dealership, great people! I would definitely recommend this place to any and everyone for a car buying experience. More

by lahcsap.rellim5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

August 22, 2025

Clean, friendly, courteous and professional. Their goal is satisfying customers needs. I was very satisfied. More

by bolerjean058
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarco Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Sutton Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2025

Very professional and courteous. DeMarco and Adam explained the process step by step and took the time to explain / address all my concerns. Great job ! More

by joec18342
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarco Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 13, 2025

Terrible would recommend this dealership, liars, unprofessional, manipulators, con men. I was unfortunately unable to get honest service. More

by fog626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lester Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
DeMarco Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohammed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Sutton Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story.

August 07, 2025

After writing to BBB and the Attorney General’s Office, I finally got some satisfactory responses and help. Mr Joy and Mohammed didn’t have anything to do with the first case; they did eventually got things More

by joyceaodom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Joy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mohammed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Sutton Ford responded

We're sorry that you didn't have a completely satisfying visit. We are glad we were able to correct it.

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