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Sutliff Volkswagen - Service Center

Harrisburg, PA

4.3
80 Reviews

81 Reviews of Sutliff Volkswagen - Service Center

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June 09, 2025

Not enough adjectives in the English language to describe how wonderful my experience as in your service department More

by DAVID.HEWSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Everyone is so accommodating & easy to work with. They truly know the meaning of customer service. More

by JACKIEJLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

This dealership is friendly, professional, and highly trusted. I've always felt comfortable taking my vehicles there regardless of their make and model. They treat me honestly and respectfully. I'm appre More

by PATSYCHEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Rieker, Jeff Martindale
June 09, 2025

I have been using this service department for more than 13 years. They are always so friendly and great to work with. If I buy a new or used car, I hope to purchase from Sutliff Volkswagon. More

by DEBBIESUER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martindale
June 09, 2025

Very easy to work with. No pressure sales. Price is awesome in comparison to other VW dealers! More

by obiboydan
Recommend Dealer
Yes
Employees Worked With
Dave Steinmetz
June 09, 2025

Went in for second service (20K) miles; no notes or comments from the advisor regarding what was being completed other than an oil change….so why does it take over an hour to have my oil changed when I More

by BLAKECURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Very nice, polite Easy to make an appt with and explained what they were doing g More

by TVRICKEN
Recommend Dealer
Yes
Employees Worked With
Don't remember just had in for recall
June 09, 2025

Front desk was very friendly and had excellent communication. Cat servicing was excellent, efficient, and timely. More

by SAYROJ1699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

I always take my car to the dealership. This was not my best experience with Sutliff. More

by tracey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Getting an appointment is pretty easy. They keep me informed of what they are doing. They’ve been my dealership for a while now. More

by JANECRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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