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Sutliff Volkswagen

Harrisburg, PA

4.2
126 Reviews
Welcome to Sutliff Volkswagen, your local destination for Volkswagen sales, service, and financing needs near Harrisburg, PA. We have been in business since 1931 and have proudly served the Central Pennsylvania region ever since. As a family-owned and operated dealership, we take pride in our commitment to providing our customers with exceptional service and quality vehicles.
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1301 Paxton St

Harrisburg, PA

17104

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Showing 126 reviews

June 08, 2025

Customer service was really helpful and service work was completed within time they estimated . Would recommend More

by THIMS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Failure to communicate. Ordered 2 new key fobs. Arrived in a few days. Appointment to program keys a week later. It was found that one fob was incorrectly cut. A new one was More

by lancemanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only woman working at the VW service desks.
June 08, 2025

Heather Dengler in the Parts Department is great to deal with and she is very knowledgeable! More

by MY79KWK100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dengler
June 07, 2025

My experience at Sutliff was wonderful. They are professional, respectful and efficient. They were able to get me into my dream 2025 Atlas. They went above and beyond with my trade. I will More

by Lauren Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I could not have asked for a better experience! This is third time buying here. Everyone is always friendly, helpful and professional More

by JAKEK2M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Sutliff provides tremendous excellent service. They tell you upfront what the service will involve and how much it will cost. You are kept updated throughout the process. More

by NJRAHN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Santiago
June 04, 2025

Always keep you up to date on repairs and what needs done. Fair pricing. Shuttle is nice if you are local as well More

by CJFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Friendly atmosphere especially at the customer service desk. Makes you feel comfortable from the walked. Repairs were completed in a timely manner. More

by CURTISDEN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Short and easy. No wait They were both kind, was able to provide all of the information I needed. More

by ZYREE1029
Recommend Dealer
Yes
Employees Worked With
A girl and a guy. Idk there names
June 04, 2025

Horrible, absolutely horrible. He will try to get you to the dealership in any way he can, but once there, you are not getting the deal you were promised. Bait and switch tactics, More

by Esso76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Arseniu
2
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