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Sutliff Volkswagen

Harrisburg, PA

4.2
124 Reviews
Welcome to Sutliff Volkswagen, your local destination for Volkswagen sales, service, and financing needs near Harrisburg, PA. We have been in business since 1931 and have proudly served the Central Pennsylvania region ever since. As a family-owned and operated dealership, we take pride in our commitment to providing our customers with exceptional service and quality vehicles.
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1301 Paxton St

Harrisburg, PA

17104

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Showing 124 reviews

June 09, 2025

Not enough adjectives in the English language to describe how wonderful my experience as in your service department More

by DAVID.HEWSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Everyone is so accommodating & easy to work with. They truly know the meaning of customer service. More

by JACKIEJLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

This dealership is friendly, professional, and highly trusted. I've always felt comfortable taking my vehicles there regardless of their make and model. They treat me honestly and respectfully. I'm appre More

by PATSYCHEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Rieker, Jeff Martindale
June 09, 2025

I have been using this service department for more than 13 years. They are always so friendly and great to work with. If I buy a new or used car, I hope to purchase from Sutliff Volkswagon. More

by DEBBIESUER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martindale
June 09, 2025

Went in for second service (20K) miles; no notes or comments from the advisor regarding what was being completed other than an oil change….so why does it take over an hour to have my oil changed when I More

by BLAKECURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Very easy to work with. No pressure sales. Price is awesome in comparison to other VW dealers! More

by obiboydan
Recommend Dealer
Yes
Employees Worked With
Dave Steinmetz
June 08, 2025

I always take my car to the dealership. This was not my best experience with Sutliff. More

by tracey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Getting an appointment is pretty easy. They keep me informed of what they are doing. They’ve been my dealership for a while now. More

by JANECRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Customer service was really helpful and service work was completed within time they estimated . Would recommend More

by THIMS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Failure to communicate. Ordered 2 new key fobs. Arrived in a few days. Appointment to program keys a week later. It was found that one fob was incorrectly cut. A new one was More

by lancemanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only woman working at the VW service desks.
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