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Sutherlin Subaru - Service Center
Kingston, TN
28 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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28 Reviews of Sutherlin Subaru - Service Center
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November 13, 2024
Friendly polite service , a pleasant experience. Washed my car again !Thank you very much. Mark Washed my car again !Thank you very much. Mark More
by Mark
Employees Worked With
November 07, 2024
Recently I visited Sutherlin Subaru for service on my 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to m 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to my complaint and made good recommendations. My service tech was Joe who was excellent. He took me on a ride to properly diagnose the issue and then preformed some differential service for me. Overall I was very pleased with my service experience with Sutherlin Subaru. More
by M. Mauldin
Employees Worked With
November 02, 2024
The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More
by cathycannon51
Employees Worked With
October 16, 2024
My wife and I have our 2019 Subaru Ascent serviced at Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. They are not pushy or overbearing about additional services that are available. More
by Atkins68
October 04, 2024
Sutherlin Subaru was amazing! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! More
by Gorer2
Employees Worked With
September 22, 2024
Always put customers FIRST, the whole staff is very professional and helpful. Keep up the good work. professional and helpful. Keep up the good work. More
by j.castle0470
Employees Worked With
August 16, 2024
Oil change appointment was on time, warranty issue was found and repaired, vehicle was serviced in record time! found and repaired, vehicle was serviced in record time! More
by SuperBadAttitude
Employees Worked With
August 14, 2024
Chris Rose was thorough, and thoughtful! Took his time to explain things to me! Told me my battery tested bad, but said it looked like it was under warranty with an auto parts store. Didn Took his time to explain things to me! Told me my battery tested bad, but said it looked like it was under warranty with an auto parts store. Didn’t try an sell me anything I didn’t need! Awesome job Chris More
by Gary
Employees Worked With
August 13, 2024
The service provided is outstanding. The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The v The customer service rep (Rita) was friendly, knowledgeable, and helpful. The repairs/maintenance were exactly what was needed and expeditious. The vehicle was washed after the maintenance, and the interior was spotless. All in all, Sutherlin Subaru provided world class customer service from beginning to end. It was a quality experience. More
by SKYSKEET
Employees Worked With
