Sutherlin Subaru - Service Center

Previous ownership took care of customers correctly. Now it’s a scam in service with the brakes recall on the Ascents.They tell you Subaru limits the parts to do the recall with and to keep on driving u Now it’s a scam in service with the brakes recall on the Ascents.They tell you Subaru limits the parts to do the recall with and to keep on driving until you come up on the list( been waiting for over 6 months) for the parts or just pay the $800 and replace them with your money. Obvious fraud by deception scheme. More

Service advisor (Preston) was professional and personable. Service was done in a timely manner and was reasonably priced. Loved getting back a clean vehicle when they were finished with the servic personable. Service was done in a timely manner and was reasonably priced. Loved getting back a clean vehicle when they were finished with the service! More

The service charges were absolutely too high I will find another dealership next time for service find another dealership next time for service More

When I got my bill for the labor I was shocked . I was there for A 60 thousand mile check up . The labor was $937.29 I was there for A 60 thousand mile check up . The labor was $937.29 More

Friendly polite service , a pleasant experience. Washed my car again !Thank you very much. Mark Washed my car again !Thank you very much. Mark More

Recently I visited Sutherlin Subaru for service on my 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to m 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to my complaint and made good recommendations. My service tech was Joe who was excellent. He took me on a ride to properly diagnose the issue and then preformed some differential service for me. Overall I was very pleased with my service experience with Sutherlin Subaru. More

The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More

Great job from the service dept on my car the mechanics made sure it all looked great made sure it all looked great More

My wife and I have our 2019 Subaru Ascent serviced at Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. They are not pushy or overbearing about additional services that are available. More

Sutherlin Subaru was amazing! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! More