Sutherlin Nissan of Orlando

We shopped around a few dealerships before arriving at Sutherlin and NONE of the other dealerships could match the price, the quality, and most of all the service. Everyone was polite and welcoming. John Sutherlin and NONE of the other dealerships could match the price, the quality, and most of all the service. Everyone was polite and welcoming. John Leone personally took care of us and made the entire process enjoyable. Even after the fact John took the time to show us the many features of the new vehicle. We could not be happier with the purchase and all the staff involved, thank you! More

Our family car finally bit the dust after 6yrs. We took our car to our dealership where they told us we needed a new transmission and a few other things were wrong too. After evaluating our situation we d our car to our dealership where they told us we needed a new transmission and a few other things were wrong too. After evaluating our situation we decided it was time to trade her in. We spent many hours looking online at different SUV’s when I came across the Nissan Armada from Sutherlin Nissan. We had never driven one before and didn’t know what to expect. The truck was beautiful and had loads of features but the one we really wanted, Leather Seats. It was priced in our range but still we really wanted leather. As parents of 2 boys and foster parents of a baby girl we know how easily spills can happen. But we were running out of options and we needed to get a new car on Halloween day of course. When my husband called about the truck there was currently a customer trying to work a deal on it. My husband explained that we needed something bigger than the Explorer that was dying and that our car needed lots of repairs. Tommy said someone would call us back if the deal fell through. 15min later we got the call to hurry on over the truck was still available. Since I am the primary driver, John and I took the car out for a test drive while my husband and kids stayed behind and started some paperwork. Just sitting in this truck was awesome. Once I turned it on and drove it for 5min I was hooked. Everyone was so nice and helpful. There weren’t any pushy sales guys or haggling over price. They were very upfront about everything and even asked us what we were hoping to get for our trade. While we waited to do the paperwork we were told at the end of the deal we could spin the prize wheel. The wheel included prizes such as iPod shuffle, GPS, $100 or $200 cash, make your first payment and then the ultimate prize, a trip to Italy or $2500 cash. As we waited we dreamed of winning the $2500 and using some of it to put leather seats in our new truck. Once the paperwork was all done we were surrounded by the staff as we went to spin the wheel. They were clapping and cheering me on. I spun the wheel and held my breath. As it slowed down I could see the $2500 cash slowly come around but didn’t think it would make around to that. BAM, I hit the grand prize and won the cash. WOW, I have never won anything before. Everyone was jumping for joy with us. When U.S. came over and asked if we wanted the trip or cash we just said leather seats please. No problem he said. We will figure out how much that is and give you the left over cash. The next day I got a call from Tommy that I could bring my car in Wed and they would do my seats. He arranged for a loaner car and took excellent care of us. Edgar also was great in getting the loaner the right size to fit our families needs. Thank you so much to everyone for being so wonderful during this process. I have never bought a car with such ease. You have made lifetime customers of us. FYou guys ROCK! More

My experience was great! I knew what I was looking for after doing extensive research and John, my internet sales manager, responded very well to my requests and didn't try to steer me through an annoying after doing extensive research and John, my internet sales manager, responded very well to my requests and didn't try to steer me through an annoying process. He went out of his way to take care of me at each step of the purchase. The manager, gave me a great price and I'm happy with the vehicle I bought. Go see them. Thank you guys so much. I left with a life time warranty for my vehicle. And we purchase and completed the process within two and half hours. WOO-OOH!!!! ;P WE HAVE ALWAYS BEEN LOYAL NISSAN CUSTOMER SINCE 2000 AND WE HIGHLY RECOMMEND YOU GUYS TO ANYONE.... ;P WE DON'T BUY ANY OTHER VEHICLE BUT NISSANS, WE LOVE THEM!!!! More

Visited every dealer in Orlando, all makes and models, ended up at this dealership because of the treatment from word go. I am in sales an can not remember being treated or treating people this way. I hav ended up at this dealership because of the treatment from word go. I am in sales an can not remember being treated or treating people this way. I have learned a lot. Thanks John. Nissan from now on. Sutherlin customer for good. More

THE SERVICE WAS TERRIBLE! I don't usually take the time to write a review about a business, but my experience with Sutherlin Nissan was that bad. This place is the perfect example of why people hate car sa to write a review about a business, but my experience with Sutherlin Nissan was that bad. This place is the perfect example of why people hate car salespeople. They were extremely pushy and just kept asking "what will it take to make a deal?". When we got our first price "estimate" on a car we liked, there were no discounts included even though their website showed $5,000 in rebates. When we asked about the rebates, the salesmen said "that rebate is on a different car". We then showed him the ad and he said "oh". So if we hadn't known about the ad we would have paid $5,000 more for the car because this guy wasn't being honest! They treat you like your just a number not an actual human being. If you want to spin a wheel and get treated like garbage then this is the place for you. More

Steve Quach(and everyone there actually!) was friendly and very pleasant to work with! He stayed in contact with us and made sure that the car we were coming there to look at was ready for us when we got and very pleasant to work with! He stayed in contact with us and made sure that the car we were coming there to look at was ready for us when we got there (We drove to Orlando from St. Pete)!! They were willing to work with us so we were able to drive home our new car that day! I would highly recommend coming to Sutherlin Nissan, and we would definitely buy from there again. Steve was a huge help, and we are so thankful that we came to this dealership! Thanks Steve and Sutherlin Nissan! We had a great overall experience :) More

My experience was great! I knew what I was looking for after doing extensive research and Tobic, my sales person, responded very well to my requests and didn't try to steer me through an annoying process. after doing extensive research and Tobic, my sales person, responded very well to my requests and didn't try to steer me through an annoying process. He went out of his way to take care of me at each step of the purchase. Tim, the manager, gave me a great price and I'm happy with the vehicle I bought. Go see them. More