Sutherlin Nissan of Orlando

When I go to service my car, George is always a friendly face. He is willing to go beyond to help his customers. For example, I had purchased the slider that goes on the back trunk for a Nissan/Rogue. When face. He is willing to go beyond to help his customers. For example, I had purchased the slider that goes on the back trunk for a Nissan/Rogue. When it arrived, he contacted me. When I went to pick it up, he and another service guy installed it for me. I was very grateful for that because there was no way I would have done that myself especially in this Florida heat! I look forward to returning and recommending Sutherlin Nissan especially for the professionalism and kindness of George. More

This Nissan dealer was such a delightful experience! My salesman Tony was more than friendly, I would highly reccommend Sutherlin Nissan of Orlando to my friends, in fact, I already did! salesman Tony was more than friendly, I would highly reccommend Sutherlin Nissan of Orlando to my friends, in fact, I already did! More

SUTHERLIN NISSAN ORLANDO They did everything reasonable to make the deal possible. I got the car I wanted with a 6 year warranty and oil changes for a good monthly payment under $300 for a 2011 Sentra load to make the deal possible. I got the car I wanted with a 6 year warranty and oil changes for a good monthly payment under $300 for a 2011 Sentra loaded, they didn't play the shell game with me, they told me what I needed to get the car I wanted. I had been to a few dealers and they wanted to either sell me something I didn't want or a very high payment, not to mention that the GM and the salesmen made us feel very appreciated and satisfied. RC More

Service time was very good. Brought car in for a/c to be fixed and left with a new car! Rolando was very helpful and stayed within my paramenters. fixed and left with a new car! Rolando was very helpful and stayed within my paramenters. More

This dealership differs from any I have done business with in the past. I had spoken to Steve (sales) via telephone to be sure that he had the model of car I was wanting in stock (a late model sentra or with in the past. I had spoken to Steve (sales) via telephone to be sure that he had the model of car I was wanting in stock (a late model sentra or altima with low mileage). I went to the dealership and met with Steve. He at first wanted to sit down and discuss what I wanted in a vehicle, my driving habits and needs, and what color choice(s) I wanted. He explained he had 2011 Altimas, but only one Sentra, but if I liked the car, he could try to get it in another color from a different dealership for me at the current sales price. Steve was very pleasant and friendly, but most important he was respectful of me and didnt talk down to me because I am a woman. As we were walking across the lot to see the used Sentra, my eye caught a glimpse of a 2012 Sentra and I asked to have a look at that, even though I felt I couldnt afford it. Steve went to get the keys for that car, and explained the features and offered me a test drive. I really liked the car, but told him I would have to see the "numbers", since I had a set limit on what I could afford each month in a car payment and also a time limit on paying it off. He brought me the "numbers" and I told him it was over my limit and I couldnt afford it. He then asked me to write down what I wanted to pay each month and for how many months total, and he would see what they could do. I really felt I would be back looking at the used car, but I was very pleasantly surprised. Steve talked with Tommy Mims, general sales manager, and I was given a discount in the interest rate, which brought my payments down to what I wanted to pay. Wow, a new car for the same payment I expected to pay for a used one. Great!! And, it was so easy, no pressure, no long stress-filled negotiations. I gave them my payment limit and they tweaked the numbers to make it work. Then I met with Lou DeFabrizio, finance manager. HE explained the different programs they offer, such as an extended warranty, but again no pressure to buy any of them. I couldnt believe I was actually able to sign the papers without being pressured into buying something I didnt want or afford. I walked into the dealership at 12:30p, and walked out at 3p, the proud owner of a 2012 Sentra. It was truly a pleasant experience. Their goal is to make the customer feel like part of the family, and they have succeeded for sure. They even have a prize wheel which everyone who buys a car, new or used, gets to spin the wheel. I won 6 free oil changes! I recommend to anyone who is looking to buy a car, new or used, to try this new no pressure way of buying a car. You will be so glad you did. Oh, by the way, I love my new Sentra! More