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Sutherlin Nissan of Orlando

Orlando, FL

4.6
2,227 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments. Thank you. Your friend in the car business. U.S. Marine G.M.
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8125 E Colonial Dr

Orlando, FL

32817

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Showing 2,227 reviews

October 07, 2011

Steve Quach(and everyone there actually!) was friendly and very pleasant to work with! He stayed in contact with us and made sure that the car we were coming there to look at was ready for us when we got More

by rs8602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Quach
September 30, 2011

My experience was great! I knew what I was looking for after doing extensive research and Tobic, my sales person, responded very well to my requests and didn't try to steer me through an annoying process. More

by chadturnbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobic for Sales, Tim Moody for Manager
September 26, 2011

The expierence was great, My family has bought multiple cars at sutherlin, and also my fiance's. So i went with my father and fiance to look at a used 2008 nissan altima, I worked with Gio and Jason, they More

by Nunezja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 26, 2011 -

Sutherlin Nissan of Orlando responded

Thank you Nunezja for the review. And thank you for being a loyal Sutherlin Nissan customer. If you purchased a car from us and found it on the internet cheaper than you paid I would be glad to refund the difference to you. We adjust our prices daily on the internet and sometimes things like this can happen. Please print the ad and bring it in and I will give you a refund on the spot. Im sorry this has happened but we will get you taken care of immediately. Please stop by as soon as possible. U.S. Marine G.M. Sutherlin Nissan Oralndo

September 21, 2011

George Fata is the pinnacle of customer service- gregarious, friendly and helpful. In fact, there had actually been a mistake with my parts order, and it was taken care of the way these things shoul More

by thehappypencil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Fata
Sep 26, 2011 -

Sutherlin Nissan of Orlando responded

Thank you thehappypencil for taking the time to write your review. George is one of my most valuable employees and I’m glad he was able to take such great care of you and help resolve your problem. I think I remember meeting you and I’m sorry about your experience with Thomas. If you would give us a second chance Ill make sure we don’t screw up this time. Thank you for bringing this to my attention so I can prevent it from happening to others. Hopefully we see you again. U.S. Marine G.M. Sutherlin Nissan Orlando

September 19, 2011

I purchased a Nissan 370Z Touring w/Sport Package over two and a half years ago. Since purchase of the vehicle, I've always adhered to the manufacturer/dealer recommended maintenance schedule. While the More

by Zlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Quinones, Ray Powers, U.S. Marine
Sep 19, 2011 -

Sutherlin Nissan of Orlando responded

Thank you Al Lawson for taking time to write such a great review. Im glad we were able to fix your 370Z right for you and especially for no charge.I hope we won you over as a customer for life. Ill let my team know how pleased you are with their service. Tell all your friends about us and try to send us some referrals. Your friends in the car business. Sutherlin Nissan Orlando.

September 19, 2011

After shopping around for the past few months I finaly purchased a new Maxima from Sutherlin Nissan Orlando. This was by far the best experience I've had with a car dealership. They made me feel like they More

by Dave Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Moody
Sep 19, 2011 -

Sutherlin Nissan of Orlando responded

Thank you Dave Banks for the great review. Ill tell Tim how pleased you are with him. You are going to love your new Maxima it is a amazing vehicle. Please tell all your friends about your experience here with us. Your first oil change is on the house. U.S. Marine G.M. Sutherlin Nissan

September 16, 2011

Not Military Friendly! They don't offer the nissan military discount! We had reached an agreement on VPP pricing and had brought the trade in vehicle in. Only after getting all the numbers and calling More

by ocon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The owner
Sep 29, 2011 -

Sutherlin Nissan of Orlando responded

The vehicle you were looking for here was a dealer trade from Miami the reason we could not do a VPP deal on that car was because we pay invoice to buy a car from another dealer and on a VPP deal you get to purchase the vehicle way below invoice. So we would have lost a great deal of money to sell you the Versa you wanted on the VPP program. I have 12 others in inventory but the one you picked was the one Versa on my lot that I could not sell onder the VPP program. I would be happy to sell you a Versa on the VPP program but it has to be a Versa that was shipped to my dealership from Nissan directly. I have one coming towards the end of the month that I would be happy to sell you on the VPP program if you have not purchased one by then. Im sorry that we could not sell you the one that was here. It was not that we do not give military discounts it just has to be a vehicle from Sutherlin inventory. I love the military my name is U.S. Marine. Please let me know if you have not found a Versa by the end of the month I have the one you want coming. --------------------------------------------------------------------------------

September 13, 2011

Incredible staff and service! Shayna took care of providing us all the pertinent information to make the decision to buy from Sutherlin Nissan and John took care of us once we got there! There hospit More

by nicolenscheker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Leone and Shayna
Sep 17, 2011 -

Sutherlin Nissan of Orlando responded

Thank you nicolenscheker for the great review. I will let Shayna and John know how pleased you are with your buying experience. Please tell all your friends about us. Thank you for your business. U.S. Marine G.M. Sutherlin Nissan Orlando

September 08, 2011

Even though Thomas Gordon was not my initiail sales person. I wish he would of been. The service that he gave me was the best and his knowledge on the cars was exceptional. Because of him I bought t More

by tazybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thomas Gordon
Sep 17, 2011 -

Sutherlin Nissan of Orlando responded

Thank you tazybee for the great review. Thomas is one of my most knowledgable sales representatives and im glad he was able to take care of you. We are looking forward to selling your son a car soon. Thank you for your business. U.S. Marine G.M. Sutherlin Nissan Orlando

September 04, 2011

Such a great experience!! Car buying can be a nightmare, but as we just became proud owners of our new 2011 Nissan Rogue we can't express our thanks to Sutherlin Nissan Orlando for such a pleasant experienc More

by cromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Ferrer
Sep 17, 2011 -

Sutherlin Nissan of Orlando responded

Sutherlin Nissan would like to thank the Romano's for the GREAT review. We're glad you love your new Rogue. I will let Rolando know how happy you are. Please tell all your friends about us. Your friends in the car business. Sutherlin Nissan

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