Sutherlin Infiniti - Service Center

Derrick was great. Excellent customer service. Easy to schedule online, quick repair. Only negative is the functionality of this survey. Excellent customer service. Easy to schedule online, quick repair. Only negative is the functionality of this survey. More

Derrick and his team do a great job. Always professional. Always courteous. Will be back again. Always professional. Always courteous. Will be back again. More

I think it nee more space for customers and it nee brighter . Directions to guide customers to service department brighter . Directions to guide customers to service department More

Welcoming, helpful, and attentive staff that will help in any way they can. I’ll definitely be back. any way they can. I’ll definitely be back. More

Derrick is always very professional and very nice. New location is clean and organized. Easy to get too. New location is clean and organized. Easy to get too. More

Derrick was so welcoming and easy to speak with at my arrival. I discussed with him a concern and he verified everything was good. My service appointment was quick and easy. Waiting room was comfortab arrival. I discussed with him a concern and he verified everything was good. My service appointment was quick and easy. Waiting room was comfortable and accommodating. More

5 Star Service Department. Addressed the issue and exceeded my expectations. Thank you for the prompt and professional service! Addressed the issue and exceeded my expectations. Thank you for the prompt and professional service! More

I had a subwoofer installed on May 24 that turned out to be defective. I took it back and showed the service manager, Derrick Terrell. He honored the warranty and replaced it. Good job. Thank you! be defective. I took it back and showed the service manager, Derrick Terrell. He honored the warranty and replaced it. Good job. Thank you! More

Derrick is always the best. Very attentive to detail and very helpful! I appreciate his service. Very attentive to detail and very helpful! I appreciate his service. More

The customer service was great. I was treated with kindness, I would recommend anyone to shop at Infiniti I was treated with kindness, I would recommend anyone to shop at Infiniti More