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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
65 Reviews

65 Reviews of Sutherlin Infiniti - Service Center

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August 08, 2024

Welcoming, helpful, and attentive staff that will help in any way they can. I’ll definitely be back. More

by day715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Derrick is always very professional and very nice. New location is clean and organized. Easy to get too. More

by sbhale064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not service only.
August 04, 2024

Derrick was so welcoming and easy to speak with at my arrival. I discussed with him a concern and he verified everything was good. My service appointment was quick and easy. Waiting room was comfortab More

by lisa.yarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Service Department
August 02, 2024

5 Star Service Department. Addressed the issue and exceeded my expectations. Thank you for the prompt and professional service! More

by DEREKH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derreck - Service Manager
August 01, 2024

I had a subwoofer installed on May 24 that turned out to be defective. I took it back and showed the service manager, Derrick Terrell. He honored the warranty and replaced it. Good job. Thank you! More

by jdk607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell *****
July 19, 2024

Derrick is always the best. Very attentive to detail and very helpful! I appreciate his service. More

by LATONIA.TISDALE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
July 17, 2024

The customer service was great. I was treated with kindness, I would recommend anyone to shop at Infiniti More

by BAMA392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

Everybody at Infinity of Montgomery were very friendly and helpful. Took my car in for service. My car was promptly taken in and service completed. More

by WDESMOND820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

Great customer service and communication Mr. Terrell is second to none and ensures satisfaction each and every time. More

by THEMCQUITERYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Terrell
July 09, 2024

I have been using Infiniti of Montgomery AL. for at lease the last 12 years. And plan to continue being a customer. I like the service and also the people because the service Department always h More

by DEANCALDWELL2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Foster Service Dept.
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