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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
78 Reviews

78 Reviews of Sutherlin Infiniti - Service Center

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September 21, 2024

Appointment was for 7:30 am took my car in early. Derrick was awesome and only took about hour. Very pleased More

by BKEMSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 21, 2024

Ive never had a bad experience getting my car serviced! Mr. Derrick is always professional, efficient and communicative 🙌🏽 More

by TIFF STANBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
September 20, 2024

Derrick my service advisor was excellent as usual. My car was clean as well when it was returned More

by TURNEWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrel
September 20, 2024

Derrick goes above measure every time we call for our car to be service! Customer service is always great at Infiniti. I always appreciate my car being washed. THANKS FOR GREAT SERVICE!!! More

by LEONARDPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 16, 2024

Service is alway exceptional and outstanding. Derrick is a very professsional manager and explains fully what is needed for my car repairs. More

by VERSIE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 16, 2024

My service experience was great! Mr. Derrick is so kind, knowledgeable and explains everything step by step. Being trustworthy is important and he definitely has this characteristic More

by Jerusha Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Derrick(Service Dept)
September 14, 2024

Outstanding service. Comprehensive, Professional, and Efficient. Derrick, the Service Care Professional, promptly got the service on my vehicle started. All of my expec More

by KEN.HEITKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 14, 2024

Customer service is always great at Infiniti. Derrick goes above measure every time a call for assistance More

by KANIKWA.TAYLOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
September 13, 2024

Derick is a great manger for the service department. Women count on someone who will look out for their best interest. More

by TOSEIBOAKYE0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick in the service department
September 13, 2024

Thank you for performing excellent work in the service department. Derick always takes great care of me and my vehicle. He went above and beyond his duty by repairing my keyless remote. It's always a p More

by WFHAYWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick, Service Manager.
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