Back

Sutherlin Infiniti - Service Center

Prattville, AL

4.8
65 Reviews

65 Reviews of Sutherlin Infiniti - Service Center

Sort by
September 07, 2024

Very nice staff! Work done on time!Scheduling an appointment was very convenient. I would recommend this dealership! More

by NITACOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - service dept
September 01, 2024

I was very pleased with the service I received from your dealership service staff. My work was performed timely considering my parts had to be special ordered.. Derrick is a fantastic service manager. He is More

by TMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Service Manager
August 31, 2024

Service was great except a little slow. Took over 1 and 1/2 hours even tho I arrived before my scheduled appt time. More

by TNLWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
August 30, 2024

The delivery of the service was very professional. It was done extremely well. I was very pleased with how quickly they completed the work I needed. More

by BMADRY222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Terrell
August 28, 2024

Service was good and the wait time was at minimum. Love that the service department is located in prattville right now. More

by KBLUEHO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 18, 2024

Service was on point and I would definitely be using the service again.very soon More

by MCCOYIBM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service
August 13, 2024

Mr Derrick Terrell is always super helpful & responsive. He has serviced my Infiniti vehicles for many years. More

by KIMSHEAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
August 13, 2024

Derrick was great. Excellent customer service. Easy to schedule online, quick repair. Only negative is the functionality of this survey. More

by wks2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
August 13, 2024

Derrick and his team do a great job. Always professional. Always courteous. Will be back again. More

by sbhale064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick- service department
August 10, 2024

I think it nee more space for customers and it nee brighter . Directions to guide customers to service department More

by TOSEIBOAKYE0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
...
5