Sutherlin Infiniti - Service Center

I had a subwoofer installed on May 24 that turned out to be defective. I took it back and showed the service manager, Derrick Terrell. He honored the warranty and replaced it. Good job. Thank you! be defective. I took it back and showed the service manager, Derrick Terrell. He honored the warranty and replaced it. Good job. Thank you! More

Derrick is always the best. Very attentive to detail and very helpful! I appreciate his service. Very attentive to detail and very helpful! I appreciate his service. More

The customer service was great. I was treated with kindness, I would recommend anyone to shop at Infiniti I was treated with kindness, I would recommend anyone to shop at Infiniti More

Everybody at Infinity of Montgomery were very friendly and helpful. Took my car in for service. My car was promptly taken in and service completed. and helpful. Took my car in for service. My car was promptly taken in and service completed. More

Great customer service and communication Mr. Terrell is second to none and ensures satisfaction each and every time. Terrell is second to none and ensures satisfaction each and every time. More

I have been using Infiniti of Montgomery AL. for at lease the last 12 years. And plan to continue being a customer. I like the service and also the people because the service Department always h for at lease the last 12 years. And plan to continue being a customer. I like the service and also the people because the service Department always help me to take care of my car. More

Great service in timely matter. Will recommend others to come and share thi8s experience. Thank you Will recommend others to come and share thi8s experience. Thank you More

Derrick Terrill is awesome as always! He always provides exceptional customer service. He is the only reason we drive from two cities over to service and buy cars from Infiniti. We have He always provides exceptional customer service. He is the only reason we drive from two cities over to service and buy cars from Infiniti. We have bought 5 Infinitis so far and 7 total cars from the dealership all because of Direct. Thanks! More

This was a wonderful experience. The staff was awesome and very knowledgeable. It was great to see them in Prattville Alabama. The staff was awesome and very knowledgeable. It was great to see them in Prattville Alabama. More

I love the service and I love the location🤎 The timeliness of the service was acceptable and so was the price. Thanks very much. timeliness of the service was acceptable and so was the price. Thanks very much. More