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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
65 Reviews

65 Reviews of Sutherlin Infiniti - Service Center

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September 20, 2024

Derrick goes above measure every time we call for our car to be service! Customer service is always great at Infiniti. I always appreciate my car being washed. THANKS FOR GREAT SERVICE!!! More

by LEONARDPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 16, 2024

Service is alway exceptional and outstanding. Derrick is a very professsional manager and explains fully what is needed for my car repairs. More

by VERSIE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 16, 2024

My service experience was great! Mr. Derrick is so kind, knowledgeable and explains everything step by step. Being trustworthy is important and he definitely has this characteristic More

by Jerusha Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Derrick(Service Dept)
September 14, 2024

Outstanding service. Comprehensive, Professional, and Efficient. Derrick, the Service Care Professional, promptly got the service on my vehicle started. All of my expec More

by KEN.HEITKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
September 14, 2024

Customer service is always great at Infiniti. Derrick goes above measure every time a call for assistance More

by KANIKWA.TAYLOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
September 13, 2024

Derick is a great manger for the service department. Women count on someone who will look out for their best interest. More

by TOSEIBOAKYE0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick in the service department
September 13, 2024

Thank you for performing excellent work in the service department. Derick always takes great care of me and my vehicle. He went above and beyond his duty by repairing my keyless remote. It's always a p More

by WFHAYWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick, Service Manager.
September 12, 2024

I own a 2014 Infiniti Q50 purchased new from Infiniti Montgomery. Infiniti service department is the only location that has ever touched my vehicle. It is because of the Infiniti service department that More

by SANDRA.FENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
September 08, 2024

Excellent service from the time I scheduled my appointment to the time we got our car after the service. More

by MARGARET.WEST2702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in Service Department
September 08, 2024

Excellent service starting from when I scheduled my appointment to the time we got our car after the service. The service person was very nice and easy too work with. He knew exactly what needed to More

by CBS7801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in the Service Dept
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