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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
41 Reviews

41 Reviews of Sutherlin Infiniti - Service Center

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August 28, 2024

Service was good and the wait time was at minimum. Love that the service department is located in prattville right now. More

by KBLUEHO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 18, 2024

Service was on point and I would definitely be using the service again.very soon More

by MCCOYIBM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service
August 13, 2024

Mr Derrick Terrell is always super helpful & responsive. He has serviced my Infiniti vehicles for many years. More

by KIMSHEAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
August 13, 2024

Derrick was great. Excellent customer service. Easy to schedule online, quick repair. Only negative is the functionality of this survey. More

by wks2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
August 13, 2024

Derrick and his team do a great job. Always professional. Always courteous. Will be back again. More

by sbhale064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick- service department
August 10, 2024

I think it nee more space for customers and it nee brighter . Directions to guide customers to service department More

by TOSEIBOAKYE0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
August 08, 2024

Welcoming, helpful, and attentive staff that will help in any way they can. I’ll definitely be back. More

by day715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Derrick is always very professional and very nice. New location is clean and organized. Easy to get too. More

by sbhale064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not service only.
August 04, 2024

Derrick was so welcoming and easy to speak with at my arrival. I discussed with him a concern and he verified everything was good. My service appointment was quick and easy. Waiting room was comfortab More

by lisa.yarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Service Department
August 02, 2024

5 Star Service Department. Addressed the issue and exceeded my expectations. Thank you for the prompt and professional service! More

by DEREKH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derreck - Service Manager