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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
78 Reviews

78 Reviews of Sutherlin Infiniti - Service Center

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October 28, 2024

Thank you for excellent service. Mr. Derrick was so helpful and truly cares about his customers. More

by 123SHELLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Derrick in Service DEPT
October 27, 2024

I can always call the service department and they will put me on the day that I need service. I can always count on this dealership. I don’t have to wait and they will come to me if needed. More

by ALICIALF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service
October 21, 2024

Derrick always takes great care of my car. There is never a long wait and it’s easy to schedule a convenient appointment. More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 20, 2024

Warm welcome Employees, great service , nice clean waiting area to wait on your vehicle or You can walk next door to the Mexican Restaurant for lunch or dinner. More

by TRACYLUMPKIN1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

The service was great! Derick made me feel at home and my vehicle was finished within a hour. Everyone exhibited great customer service and professionalism. More

by NATARSHA.HAYES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
October 17, 2024

When I arrived Derick was waiting on me, signed some paperwork for loaner car and out the door in less than 10 minute. My card was clean. Always a pleasure to do business with Infiniti. More

by CFLIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 15, 2024

Service are timely and quick customer service is good. Work is very professional and secure. More

by BISHOPJERMAINE475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The service department is always professional and efficient. Mr Derrick is a super nice individual. He always make sure you are satisfied with your service. More

by RUBY_290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 13, 2024

We good dealership. Very attentive and answered all our question. Thomas and Fisher were great. Will definitely buy from them again. More

by DEREK_HINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fisher was great also
October 13, 2024

A little skeptical about the move from Montgomery, but the excellent care from Derrick & Tech Nick put my mind at ease. Impressed that Southerlin takes such good care of their folks, too! More

by AL.ALLENBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick; Cedric; Nick
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