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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
65 Reviews

65 Reviews of Sutherlin Infiniti - Service Center

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October 20, 2024

Warm welcome Employees, great service , nice clean waiting area to wait on your vehicle or You can walk next door to the Mexican Restaurant for lunch or dinner. More

by TRACYLUMPKIN1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

The service was great! Derick made me feel at home and my vehicle was finished within a hour. Everyone exhibited great customer service and professionalism. More

by NATARSHA.HAYES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
October 17, 2024

When I arrived Derick was waiting on me, signed some paperwork for loaner car and out the door in less than 10 minute. My card was clean. Always a pleasure to do business with Infiniti. More

by CFLIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 15, 2024

Service are timely and quick customer service is good. Work is very professional and secure. More

by BISHOPJERMAINE475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The service department is always professional and efficient. Mr Derrick is a super nice individual. He always make sure you are satisfied with your service. More

by RUBY_290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 13, 2024

We good dealership. Very attentive and answered all our question. Thomas and Fisher were great. Will definitely buy from them again. More

by DEREK_HINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fisher was great also
October 13, 2024

A little skeptical about the move from Montgomery, but the excellent care from Derrick & Tech Nick put my mind at ease. Impressed that Southerlin takes such good care of their folks, too! More

by AL.ALLENBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick; Cedric; Nick
October 10, 2024

Nice and friendly staff. Mr Derrick is always pleasant, nice and helpful and keep you updated on your vehicle with the updated texts. Awesome service. More

by pdurden78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
October 07, 2024

My experience was very professional. All works were done in a timely manner. Overall excellent experience More

by RUBYGRAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek very professional
October 06, 2024

Amazing customer service, as always. Derrick is very efficient and professional. He’s a great face to your service department. Thank you! More

by TORATORATORA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
2
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