Sutherlin Infiniti - Service Center

My first time at this dealership. I was greeted very professionally by the service advisor.I love the experience was taken care at my appointment time.I really appreciated that since I I was greeted very professionally by the service advisor.I love the experience was taken care at my appointment time.I really appreciated that since I had just scheduled my appointment online that morning.They took care of me.I planned to be there awhile, but they were very efficient in getting me serviced.He took the time to go over items addressed during service.They even washed and clean my car during that time.Although there was a dealership 20mins from my home,It was worth the 1hour and 15min drive to Sutherlin. Absolutely great overall experience for a first time visit. Thanks again ,see you in 7500 miles. Valerie More

Great customer service with Sawyer, Ryan , Sawyer and the Tuskegee grad who helped with the app. Tuskegee grad who helped with the app. More

Love this service department, especially Derrick! They actually answer the phone, or call you back! They took me home when I couldn't wait (Pryson, I think) - so sweet and a good driver! They took ca They actually answer the phone, or call you back! They took me home when I couldn't wait (Pryson, I think) - so sweet and a good driver! They took care of all my concerns in a timely manner, and someone greeted me at the door every time! A pleasant experience! I'm soooo glad ya'll are here in Prattville. So convenient. (And you better keep Derrick!) Thanks so much! More

Since purchasing my Infiniti I have had exceptional customer service. Derrick and his team are great at what they do and the service they provide! customer service. Derrick and his team are great at what they do and the service they provide! More

The service was great! They acknowledged me as soon as I part my car. Top notch customer Service.I Will return again! They acknowledged me as soon as I part my car. Top notch customer Service.I Will return again! More

Great customer service, as I have always had with Derrick the service manager. While waiting for my vehicle to be serviced, the facility was clean and comfortable. the service manager. While waiting for my vehicle to be serviced, the facility was clean and comfortable. More

Great Customer Service! Timely response and Service representative, Derek is awesome. I would recommend to others. Timely response and Service representative, Derek is awesome. I would recommend to others. More

We received great customer service and speedy service while at the Surtherlin Infiniti. My family recommend them while at the Surtherlin Infiniti. My family recommend them More

Love the convenience of the local dealership! This is why I purchased here. Don’t move!!! This is why I purchased here. Don’t move!!! More

Always receive 5-Star service from Mr. Derrick Terrell. He's the best! Great service all around! Derrick Terrell. He's the best! Great service all around! More