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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
78 Reviews

78 Reviews of Sutherlin Infiniti - Service Center

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December 22, 2024

Excellent customer service. Derrick was very, very informative of issue with my car and needs. More

by nwarren20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
December 21, 2024

Derick, the guy in charge of car repairs, was absolutely amazing & informative! Very friendly and approachable. More

by ASHLEYWINCHESTER1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
December 14, 2024

The service at Sutherlin Infiniti was great My wait time was kept to a minimum. More

by VANESSACLEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
December 14, 2024

Great staff, great service, great cars. Felt being well taken care of. Definitely coming back. More

by MIKE.NEUMANN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Derrick was great to work with, as always. Kind, courteous and attentive to my needs. He was able to arrange a loaner vehicle which is extremely important to me, considering the dealership m More

by JUDY.JONES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - Service Department
December 08, 2024

Derrick was great and works to resolve any issues. Out of kindness, Sawyer, salesman, was great in helping with my CarPlay problem. Thank you for your great staff. More

by PHILLIPS1438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer, Derrick
December 05, 2024

Derrick was extremely knowledgeable and took care of maintenance and minor issues with ease. Thank you! More

by JMARKNICHOLS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fischer and Derrick
December 02, 2024

Derrick completely handled my car problem with such professionalism and kindness! My service was done in a timely manner as well. More

by ARMSTRONGSHIELA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not use the sales
December 01, 2024

Derrick is outstanding in all aspects of customer service. He has been in this role since I purchased my InfinitiQX 80, and the excellence and quality in service by the company and him will earn a re More

by TNJBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Dereck the service manger has been amazing every time I’ve brought my vehicle in for service More

by KLINGRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
1
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