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Sutherlin Infiniti

Prattville, AL

Overview
Employees
Reviews
Vehicles
4.8
111 Reviews
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2154 Cobbs Ford Rd

Prattville, AL

36066

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Showing 111 reviews

October 03, 2024

Buying a vehicle is not a pleasant task, but this group of guys were very nice and professional to work with. I will this group for my next vehicle purchase More

by rpturley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade, Fisher
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September 30, 2024

The service provided by Derrick was quick and we were very satisfied with the results. More

by MELINDAWALLACE1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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September 28, 2024

Charged 50% percent more for oil change and tire rotation than in February. $150.00 vs. $210.00 Don't waste your time. Find another dealership.... More

by Lineman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
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September 28, 2024

Chris was a great salesman. Everyone is friendly. That's where any positive experience is overshadowed by the hassles afterwards. Worst car buying experience ever. I've been an More

by SARAHCHIND
Recommend Dealer
No
Employees Worked With
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2024

The customer service is excellent. Derrick is the best advisor I have encountered. He knows his customers by name. More

by gladysknight8068
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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September 22, 2024

I received excellent customer service on my visit today. Derrick was patient, friendly and knowledgeable as always. More

by LYNN4CURE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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September 21, 2024

Appointment was for 7:30 am took my car in early. Derrick was awesome and only took about hour. Very pleased More

by BKEMSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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September 21, 2024

Ive never had a bad experience getting my car serviced! Mr. Derrick is always professional, efficient and communicative 🙌🏽 More

by TIFF STANBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
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September 20, 2024

Derrick my service advisor was excellent as usual. My car was clean as well when it was returned More

by TURNEWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrel
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September 20, 2024

Derrick goes above measure every time we call for our car to be service! Customer service is always great at Infiniti. I always appreciate my car being washed. THANKS FOR GREAT SERVICE!!! More

by LEONARDPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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