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Sutherlin Infiniti

Prattville, AL

4.8
80 Reviews
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2154 Cobbs Ford Rd

Prattville, AL

36066

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Showing 80 reviews

September 14, 2024

Customer service is always great at Infiniti. Derrick goes above measure every time a call for assistance More

by KANIKWA.TAYLOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
September 13, 2024

Derick is a great manger for the service department. Women count on someone who will look out for their best interest. More

by TOSEIBOAKYE0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick in the service department
September 13, 2024

Thank you for performing excellent work in the service department. Derick always takes great care of me and my vehicle. He went above and beyond his duty by repairing my keyless remote. It's always a p More

by WFHAYWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick, Service Manager.
September 12, 2024

I own a 2014 Infiniti Q50 purchased new from Infiniti Montgomery. Infiniti service department is the only location that has ever touched my vehicle. It is because of the Infiniti service department that More

by SANDRA.FENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
September 08, 2024

Excellent service from the time I scheduled my appointment to the time we got our car after the service. More

by MARGARET.WEST2702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in Service Department
September 08, 2024

Excellent service starting from when I scheduled my appointment to the time we got our car after the service. The service person was very nice and easy too work with. He knew exactly what needed to More

by CBS7801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in the Service Dept
September 07, 2024

Very nice staff! Work done on time!Scheduling an appointment was very convenient. I would recommend this dealership! More

by NITACOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - service dept
September 01, 2024

I was very pleased with the service I received from your dealership service staff. My work was performed timely considering my parts had to be special ordered.. Derrick is a fantastic service manager. He is More

by TMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Service Manager
August 31, 2024

Service was great except a little slow. Took over 1 and 1/2 hours even tho I arrived before my scheduled appt time. More

by TNLWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
August 30, 2024

The delivery of the service was very professional. It was done extremely well. I was very pleased with how quickly they completed the work I needed. More

by BMADRY222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Terrell
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