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Sutherlin Infiniti
Prattville, AL
103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 103 reviews
November 02, 2024
Derrick is an awesome service manager! My dissatisfaction is now having to drive from Montgomery to Prattville "and" sit and wait, no pickup and delivery service, very small and crowded wa My dissatisfaction is now having to drive from Montgomery to Prattville "and" sit and wait, no pickup and delivery service, very small and crowded waiting area, and I didn't see any outlets to charge devices. Saturday services for at least oil changes will be great for those who work and don't live in Prattville. More
by GILESCJ31
Verified CustomerEmployees Worked With
Service Manager- Derrick
November 02, 2024
The service is rated second to none. Derrick and his staff provided great service that included a cleaning that made my car look new again. Derrick and his staff provided great service that included a cleaning that made my car look new again. More
by YGRANT1US
Employees Worked With
Derrick Terrell
October 29, 2024
Everyone was very friendly. Dealership very clean and organized. Service was very timely. Would recommend to family and friends Dealership very clean and organized. Service was very timely. Would recommend to family and friends More
by CHARLOTTEREID
Employees Worked With
October 27, 2024
I can always call the service department and they will put me on the day that I need service. I can always count on this dealership. I don’t have to wait and they will come to me if needed. put me on the day that I need service. I can always count on this dealership. I don’t have to wait and they will come to me if needed. More
by ALICIALF1
Employees Worked With
Derrick in service
October 20, 2024
Warm welcome Employees, great service , nice clean waiting area to wait on your vehicle or You can walk next door to the Mexican Restaurant for lunch or dinner. waiting area to wait on your vehicle or You can walk next door to the Mexican Restaurant for lunch or dinner. More
by TRACYLUMPKIN1377
Employees Worked With
October 17, 2024
The service was great! Derick made me feel at home and my vehicle was finished within a hour. Everyone exhibited great customer service and professionalism. Derick made me feel at home and my vehicle was finished within a hour. Everyone exhibited great customer service and professionalism. More
by NATARSHA.HAYES1
Employees Worked With
Derick
October 17, 2024
When I arrived Derick was waiting on me, signed some paperwork for loaner car and out the door in less than 10 minute. My card was clean. Always a pleasure to do business with Infiniti. paperwork for loaner car and out the door in less than 10 minute. My card was clean. Always a pleasure to do business with Infiniti. More
by CFLIPPO
Employees Worked With
Derrick
