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Sutherlin Infiniti
Prattville, AL
111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 111 reviews
January 29, 2025
Love this service department, especially Derrick! They actually answer the phone, or call you back! They took me home when I couldn't wait (Pryson, I think) - so sweet and a good driver! They took ca They actually answer the phone, or call you back! They took me home when I couldn't wait (Pryson, I think) - so sweet and a good driver! They took care of all my concerns in a timely manner, and someone greeted me at the door every time! A pleasant experience! I'm soooo glad ya'll are here in Prattville. So convenient. (And you better keep Derrick!) Thanks so much! More
by Peggy
Verified CustomerEmployees Worked With
Derrick in service Department, Pryson? - driver
January 27, 2025
Since purchasing my Infiniti I have had exceptional customer service. Derrick and his team are great at what they do and the service they provide! customer service. Derrick and his team are great at what they do and the service they provide! More
by KATCOBB
Employees Worked With
Derrick - Service Dept
January 17, 2025
The service was great! They acknowledged me as soon as I part my car. Top notch customer Service.I Will return again! They acknowledged me as soon as I part my car. Top notch customer Service.I Will return again! More
by EOYOVWI21
January 17, 2025
Great customer service, as I have always had with Derrick the service manager. While waiting for my vehicle to be serviced, the facility was clean and comfortable. the service manager. While waiting for my vehicle to be serviced, the facility was clean and comfortable. More
by Ben T.
Employees Worked With
Derrick(Service Manager)
January 12, 2025
Very friendly, efficient and professional. They were not pushy. They seemed like a good team that worked together and encouraged each other. They were not pushy. They seemed like a good team that worked together and encouraged each other. More
by Jeannetuley121
Employees Worked With
Ryan Cerilla
January 10, 2025
Great Customer Service! Timely response and Service representative, Derek is awesome. I would recommend to others. Timely response and Service representative, Derek is awesome. I would recommend to others. More
by JOHNSOL3
Employees Worked With
January 07, 2025
The staff is awesome they made my purchase easy and enjoyable and I will recommend them if you’re in the market for a new or used car or truck. enjoyable and I will recommend them if you’re in the market for a new or used car or truck. More
by ANTHONYS675
