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Sutherlin Infiniti

Prattville, AL

4.8
116 Reviews
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2154 Cobbs Ford Rd

Prattville, AL

36066

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Showing 116 reviews

February 22, 2025

The staff as very helpful and knowledgeable about service repairs needed when I used bad gas More

by HARRISHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
February 19, 2025

Fischer made the buying experience a pleasure. He was not pushy and explained anything I asked. Completing the final sales documents went smoothly. More

by olmiss77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fischer Olliff - 5 stars
February 08, 2025

My first time at this dealership. I was greeted very professionally by the service advisor.I love the experience was taken care at my appointment time.I really appreciated that since I More

by MIKKI504
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer
February 08, 2025

Great customer service with Sawyer, Ryan , Sawyer and the Tuskegee grad who helped with the app. More

by CSTEVENSTWIN
Recommend Dealer
Yes
Employees Worked With
Tuskegee grad
February 08, 2025

Persistent, friendly staff and got the deal done. Nice experience from the first contact to signing the paperwork. Sawyer, Fischer and Ryan deserve a pat on the back. Thanks More

by shane60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sawyer, Ryan and Fischer
January 29, 2025

Love this service department, especially Derrick! They actually answer the phone, or call you back! They took me home when I couldn't wait (Pryson, I think) - so sweet and a good driver! They took ca More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service Department, Pryson? - driver
January 27, 2025

Since purchasing my Infiniti I have had exceptional customer service. Derrick and his team are great at what they do and the service they provide! More

by KATCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - Service Dept
January 17, 2025

The service was great! They acknowledged me as soon as I part my car. Top notch customer Service.I Will return again! More

by EOYOVWI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Great customer service, as I have always had with Derrick the service manager. While waiting for my vehicle to be serviced, the facility was clean and comfortable. More

by Ben T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick(Service Manager)
January 12, 2025

Very friendly, efficient and professional. They were not pushy. They seemed like a good team that worked together and encouraged each other. More

by Jeannetuley121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cerilla
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