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Sutherland Chevrolet - Service Center

Nicholasville, KY

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1 Review of Sutherland Chevrolet - Service Center

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October 31, 2023

When they fix your vehicle it's truly fixed unlike certain other dealer service centers. More

by JRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chis Schlosser
Oct 31, 2023 -

JRW responded

A decade ago, when I split time living in Nevada and Kentucky, I always had Sutherland go over my then, Chevy Malibu for return trips west. I never had to nor experienced any kind of breakdown crossing the desert or prairie. When another KY dealer further damaged my cooling system instead of fixing it, Sutherland did it right, and it stayed fix right up to my donating the car 5yrs later. So once again, a Ky dealer charged me for service they didn't perform, perhaps "created" work as the engine light came on shortly after. Sutherland identified the issue, fixed it. I have to drive 40 miles for their service, but they have my trust due to my history with them. If you need a vehicle repair, major or otherwise, go to Sutherland service. They don't screw you over.