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Susquehanna Chrysler Dodge Jeep Ram - Service Center

Wrightsville, PA

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23 Reviews

23 Reviews of Susquehanna Chrysler Dodge Jeep Ram - Service Center

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March 12, 2025

WARNING! ! DO NOT go to Susquehanna Chrysler Dodge Jeep Ram ! They use deceptive practices in their parts and service department. I was pre-charged for a part More

by Ctharr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mgr, Parts Mgr
July 30, 2024

I have been a Jeep person since my first Jeep that I bought in 1991. I drove that first Jeep a few hundred thousand miles. And passed it on to one of my children who drove it another hundred thousand mi More

by Meisjake1
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Holly
December 18, 2022

My 2014 Ram 1500 had 250,000 miles on it and needed a cam and lifters. Aaron guided me through the quote and replaced my motor with a minimum of disruption in my schedule. I was given a great loaner that f More

by mikenana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
July 10, 2021

Been going to Susquehanna Jeep since 2009 and had zero issues when Joe was the service manager. For the last two plus years, the service department has really gone downhill. Every time I would take my J More

by Cindysobotka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tina
October 20, 2018

Great customer care I took my truck in for service and received great customer care. Work was completed correctly and I was treated with respect. I will bring my truck he More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Pryzbylkowski
March 11, 2018

Excellent customer service I’ve had my truck serviced here from day one. They’ve always been professional. The service department is as easy to work with as the sales team was. More

by RAM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Camillo
September 12, 2016

They are a joke Hi I wouldn't recommend anyone to take their car there. They had mine to fix the recalls it was suppose to be done in a day and it took them four days More

by Dianne Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
August 01, 2016

Great experience! Angel is very attentive. Our sales and service experience at Susquehanna, as well as our experience with Angel were great! I would recommend him to ev More

by Sophieshaus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Castilloveitia
April 19, 2016

First Choice Dealer Everyone is courteous and helpful. Service is prompt and questions are answered accurately. When doing repairs that have might involve an extra expens More

by levinpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Wherley
April 03, 2016

Well Done! Scheduling was easy and professional. Work was preformed expertly and on schedule. I requested any necessary communication be by email as I was on a More

by rsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asst Service Manager, Joe Camillo
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