Surprise Ford - Service Center

The Hyundai dealer I bought my Ford with was less than helpful. I’m very grateful for Surprise Ford and how they helped take care of everything I needed!! I’m 40 minutes away and tempted to continue makin helpful. I’m very grateful for Surprise Ford and how they helped take care of everything I needed!! I’m 40 minutes away and tempted to continue making the drive to Surprise Ford when needed. Thank you!! More

Friendly, professional, great service. Always kept me informed of what the status was. I would take my vehicle there again. Always kept me informed of what the status was. I would take my vehicle there again. More

Surprise FORD, my go to for purchasing a vehicle, my choice for service appointments and my go to guy for service advisor Evan Welles. My warranty on 2017 FORD Escape Titanium with MPP yesterday with Sa choice for service appointments and my go to guy for service advisor Evan Welles. My warranty on 2017 FORD Escape Titanium with MPP yesterday with Sam is now so far no need to worry, that Surprise FORD has my back in car care. Look no further, Go to Surprise FORD for dealership Quality. Charles Mitchell Sun City West.👍 More

Our Ford focus dual clutch transmission crapped out with only a little over 100,000 miles on it. This Ford dealership replaced the whole transmission and gave us a discount. This dealership Service departme only a little over 100,000 miles on it. This Ford dealership replaced the whole transmission and gave us a discount. This dealership Service department got the car back to us in about a week. Their communication was great and I would go back to them. More

Great place to buy a car Service for my bronco recall Free oil. Change.well organized Great place recall Free oil. Change.well organized Great place More

1st time to Suprise Ford Service. Communication was poor. Service gal said a 2 day repair when I made appointment. I brought my car in on a Thursday, service guy said probably would Communication was poor. Service gal said a 2 day repair when I made appointment. I brought my car in on a Thursday, service guy said probably would take 4 days not including the weekend. No rental or loner offered. I live 8 miles away so didn't qualify for a ride home. It was warranty and recall work. service guy said he would call me Friday with a update , no call. I call the following Tuesday (6days later including weekend)for update. It was ready that night. I'm not sure I would return there for service again even though closer to my home then Rodeo Ford where I purchased my Bronco More

Great service guy Zack. Timely service and professional. He even washes my wife’s truck. Timely service and professional. He even washes my wife’s truck. More

Excellent first contact by coordinator. Service took way longer than it should have been. Almost 2 hours for an oil change on a scheduled appointment is ridiculous. Have done this 3 times n Service took way longer than it should have been. Almost 2 hours for an oil change on a scheduled appointment is ridiculous. Have done this 3 times now, not a single event, it is the standard. More